Hi All,
I bought a pair of shoes from an individual in London, he posted it out on 24th Nov, the parcel shows "item leaving the UK" status from 25th Nov. I made few calls to Royalmail at AM given the time zone difference but did not get any information other than the seller can lodge lost item as 1 Jan 2022. I am wondering I might not be able to wait that long since I will need to contact Paypal to get my money back.
Anyone could help to let me know if the parcel is lost or still within the delivery timeframe?
Tracking number： LG673031257GB
Much appreciate
Thanks
ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE
ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!
Parcel stuck at Langley HWDC
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
-
Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
Re: Parcel stuck at Langley HWDC
Crucial bit of information missing there: what is the destination country? Are the shoes made of leather, and are they new or used?
-
MrAK47
- Posts: 4
- Joined: 23 Dec 2021, 11:33
- Gender: Male
Re: Parcel stuck at Langley HWDC
Thanks for replying.Snaggletooth wrote: ↑23 Dec 2021, 11:51Crucial bit of information missing there: what is the destination country? Are the shoes made of leather, and are they new or used?
Shipping to Sydney Australia, it is a used gucci GG supreme which no leather i guess
-
Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
Re: Parcel stuck at Langley HWDC
Like this?
https://www.gucci.com/uk/en_gb/pr/women ... 096G509768
Those have leather ‘details’. As I understand the Australian customs rules, that means prior permission is required to import them. But I suggest you first check the exact makeup of the shoe then speak to Australian customs yourself, if possible.
https://www.gucci.com/uk/en_gb/pr/women ... 096G509768
Those have leather ‘details’. As I understand the Australian customs rules, that means prior permission is required to import them. But I suggest you first check the exact makeup of the shoe then speak to Australian customs yourself, if possible.
-
MrAK47
- Posts: 4
- Joined: 23 Dec 2021, 11:33
- Gender: Male
Re: Parcel stuck at Langley HWDC
The problem is that the parcel is not in Australia per Aupost's confirmation. I think the parcel needs to be in Oz first then we can talk about customs rules etc. Nobody knows where the parcel is
-
Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
Re: Parcel stuck at Langley HWDC
Yes, Australian customs are not legally in Australia, but they are physically in Australia.
-
TrueBlueTerrier
- FORUM ADMINISTRATOR
- Posts: 72629
- Joined: 30 Dec 2006, 10:29
- Gender: Male
- Location: On my couch
Re: Parcel stuck at Langley HWDC
But if it breaks Australian Customs rules they may not allow it into Aus Posts hands. It's a catch 22 but Snaggletooth has given the best advice. Which from tracking it appears you have done so.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
-
MrAK47
- Posts: 4
- Joined: 23 Dec 2021, 11:33
- Gender: Male
Re: Parcel stuck at Langley HWDC
Thanks.
It is a very common pair of Gucci shoes, this is my 4th or 5th time purchased it overseas, most of them are oversea retailers, this is the first time having issues. I am sure people from Oz buy it quite often as well. So I wouldn't direct the issue to the complex way but thanks for sharing your thoughts anyway.
It is a very common pair of Gucci shoes, this is my 4th or 5th time purchased it overseas, most of them are oversea retailers, this is the first time having issues. I am sure people from Oz buy it quite often as well. So I wouldn't direct the issue to the complex way but thanks for sharing your thoughts anyway.