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Item sent to Germany, is it lost?

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C2019
Posts: 84
Joined: 06 Oct 2019, 23:25
Gender: Male

Item sent to Germany, is it lost?

Post by C2019 »

Tracking number is RN373422073GB

Sent it on the 16th tracked and signed, says it left the UK from Langley and takes you to the German site, where it has no info. Typed the tracking into the site and nothing. My guess is that it could be waiting to fly out there or has it got lost?
CN22 was attached but I never add the commodity codes on I just describe what’s in the parcel, date and sign it. Would that have any effect? I send things globally and they all arrive it’s just Europe is now an issue
gt94sss2
Posts: 102
Joined: 29 Dec 2020, 18:16
Gender: Male

Re: Item sent to Germany, is it lost?

Post by gt94sss2 »

My guess is that its stuck in German Customs and hasn't yet been released.

Might be worth keeping an eye on https://personal.help.royalmail.com/app ... a_id/5317/
C2019
Posts: 84
Joined: 06 Oct 2019, 23:25
Gender: Male

Re: Item sent to Germany, is it lost?

Post by C2019 »

gt94sss2 wrote:
04 Mar 2021, 18:10
My guess is that its stuck in German Customs and hasn't yet been released.

Might be worth keeping an eye on https://personal.help.royalmail.com/app ... a_id/5317/

Hmm possibly ! Is it not supposed to be scanned in when it arrives though? I would have thought it would at least say it’s in Germany or in German customs if that were the case
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12118
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Item sent to Germany, is it lost?

Post by SpacePhoenix »

C2019 wrote:
04 Mar 2021, 18:25
gt94sss2 wrote:
04 Mar 2021, 18:10
My guess is that its stuck in German Customs and hasn't yet been released.

Might be worth keeping an eye on https://personal.help.royalmail.com/app ... a_id/5317/

Hmm possibly ! Is it not supposed to be scanned in when it arrives though? I would have thought it would at least say it’s in Germany or in German customs if that were the case
Apart from a handful of countries as a rule, no country scans items until they get released from customs