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lost at Langley
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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josimon
- Posts: 4
- Joined: 21 Nov 2020, 17:10
- Gender: Female
lost at Langley
my parcel was lost at HMDC Langley. it arrived there on 9th November and has not yet arrived in ireland. Royal mail said it went there on 10th November and Ireland have no trace of it. Phoned twice and looked at their website. It contains irreplaceable documents. Feel like i'm going mad.
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Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
Re: lost at Langley
You haven’t included a question in that, or anything that we can work with.
We might be able to provide some advice if you tell us the tracking number or copy & paste the tracking information into the thread.
We might be able to provide some advice if you tell us the tracking number or copy & paste the tracking information into the thread.
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josimon
- Posts: 4
- Joined: 21 Nov 2020, 17:10
- Gender: Female
Re: lost at Langley
You do not have the required permissions to view the files attached to this post.
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SpacePhoenix
- MAIL CENTRES/PROCESSING
- Posts: 12118
- Joined: 12 Nov 2008, 17:03
- Gender: Male
Re: lost at Langley
I don't know if items going to Ireland go by air, but if they do, there could be a problem with any lithium batteries. What's the contents? It could be that something in the parcel isn't allowed in Ireland
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josimon
- Posts: 4
- Joined: 21 Nov 2020, 17:10
- Gender: Female
Re: lost at Langley
No just my original Sri Lanka. wedding certificate and other paperwork 2 large envelopes thanks
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Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
Re: lost at Langley
It appears to be stuck in customs at the Irish end.
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sizzors
- Posts: 4
- Joined: 23 Nov 2020, 17:01
- Gender: Female
Re: lost at Langley
Hi, im having the same issue, tracking stuck since 10th November, parcel from uk to ireland. Tracking number is RN352890075GB. Can you please help, just clothing so nothing that would cause an issue. Thanks
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josimon
- Posts: 4
- Joined: 21 Nov 2020, 17:10
- Gender: Female
Re: lost at Langley
have you made an enquiries about it yet? Royal mail say mine has gone on a flight but i cannot see it in the tracking. Ireland say they have not got it.
hope you get it resolved.
hope you get it resolved.