Arrival at processing center

Sefakor · Post by **Sefakor** » 24 Feb 2018, 08:11

My item have been stuck at the processing center since 20/02/2018. My tracking number is RF524032182SG. Please I want to know what is going on.

tony1983 · Post by **tony1983** » 03 Mar 2018, 11:25

Sefakor wrote:My item have been stuck at the processing center since 20/02/2018. My tracking number is RF524032182SG. Please I want to know what is going on.

Hi did you get your parcel in the end?

I have a parcel that also arrived in UK on 20/02/2018 but has still not being delivered it was sent from China.

Post by **TrueBlueTerrier** » 03 Mar 2018, 12:58

tony1983 wrote:
Sefakor wrote:My item have been stuck at the processing center since 20/02/2018. My tracking number is RF524032182SG. Please I want to know what is going on.
Hi did you get your parcel in the end?

I have a parcel that also arrived in UK on 20/02/2018 but has still not being delivered it was sent from China.

Yes, his was delivered today according to track and trace, but the same thing that caused his delay will also have an impact on your delivery.

Namely, the main delay is usually in Customs and Royal Mail have no control over that. But also the recent, and the ongoing spell of bad weather is causing delays within the RM network.

Post by **TrueBlueTerrier** » 03 Mar 2018, 13:03

A deeper look at Track and trace and I think he had VAT to pay if that's the case with yours, that will add to the delays.

tony1983 · Post by **tony1983** » 04 Mar 2018, 10:51

TrueBlueTerrier wrote:A deeper look at Track and trace and I think he had VAT to pay if that's the case with yours, that will add to the delays.

Many thanks for the update, gives me hope!

TBH I don't mind the VAT etc its that unknown period of wondering that drives me crazy.

Anyway fingers crossed mine appears on the system early next week.

Pugwash99 · Post by **Pugwash99** » 07 Mar 2018, 16:36

Hope you don’t mind me tagging onto this post but I have same problem of parcel being stuck in processing centre.

Last info I have is :
Number: YT1803222188802081
Package status: In transit
Destination: United Kingdom
Origin: China
2018-02-05 14:53 Item expected
2018-02-05 09:19 LONDON - UNITED KINGDOM, Custom clearance completed,arrived at process center
2018-02-05 05:08 LONDON - UNITED KINGDOM, Arrived at Sort Facility HEATHROW AIRPORT
2018-02-04 23:55 HONGKONG - HONG KONG, Departed Facility in HONG KONG INTERNATIONAL AIRPORT
2018-02-03 15:00 HONGKONG - HONG KONG, Arrived at Sort Facility HONG KONG INTERNATIONAL AIRPORT
2018-02-03 05:05 SHENZHEN, Departed Facility in SHENZHEN
2018-02-03 02:43 Arrived at Sort Facility
2018-02-01 23:05 Shipment information received
======================================
Powered by http://www.17track.net" onclick="window.open(this.href);return false;

As you can see nothing since 5th February. Something wrong surely? I have had no information about fees to be paid or anything. Any guidance on my next move would be great thanks.

Post by **TrueBlueTerrier** » 07 Mar 2018, 17:38

Royal Mail doesn't recognise that format of tracking so its possible we aren't delivering it. If we are then it probably won't be scanned and tracked.

Pugwash99 · Post by **Pugwash99** » 07 Mar 2018, 22:33

Thanks for your prompt reply. Gives me something to go back to sender with.
On with the chase.
Cheers and what a great service you guy/gals are giving to your customers. Thanks

Post by **SpacePhoenix** » 08 Mar 2018, 07:19

Could it be going to a warehouse somewhere in the general Heathrow area, who then post it into Royal Mail's system with a Royal Mail tracking number?

Post by **TrueBlueTerrier** » 08 Mar 2018, 13:06

SpacePhoenix wrote:Could it be going to a warehouse somewhere in the general Heathrow area, who then post it into Royal Mail's system with a Royal Mail tracking number?

Certainly possible.

Aimeeleex · Post by **Aimeeleex** » 25 Mar 2021, 16:56

Can someone help I have no clue where my parcel is it’s saying it’s arrived at processing centre” but what does that mean? Is it in the uk? I ordered on the 5.2.2021 and it’s now 25th March

LB002713579CN is my tracking number

I’m getting no reply from the sender

Post by **SpacePhoenix** » 25 Mar 2021, 17:23

Aimeeleex wrote: ↑
25 Mar 2021, 16:56
Can someone help I have no clue where my parcel is it’s saying it’s arrived at processing centre” but what does that mean? Is it in the uk? I ordered on the 5.2.2021 and it’s now 25th March

LB002713579CN is my tracking number

I’m getting no reply from the sender

https://t.17track.net/en#nums=LB002713579CN

Destination - Tracking consuming: 3414 ms
2021-02-28 06:52

China, Item Leaving overseas
2021-02-26 21:34

Sender preparing item
2021-02-26 11:43

China, Item received at

Origin - Tracking consuming: 67 ms
2021-03-19 17:40

Arrive at the sending center
2021-03-17 15:27

Leave the Dostek, Kazakhstan processing center
2021-03-15 16:43

Leave the Processing Center at Holgos Port, Xinjiang, China
2021-03-05 14:16

Leave the Chongqing Unity Village Center Station, China Processing Center
2021-03-03 10:40

Chongqing, sent to the carrier
2021-03-03 10:40

Chongqing, has been handed over to the carrier transport
2021-02-28 17:16

Chongqing City, leaving the Chongqing International Processing Center, the next stop, Chongqing Exchange Station (transit)
2021-02-28 14:52

Chongqing City, Chongqing International Processing Center has been exported directly sealed
2021-02-26 22:19

Chongqing, Chongqing International Processing Center (transfer)
2021-02-26 21:21

Chongqing City, Leave the International Small Package Business Department, next stop Chongqing International
2021-02-26 19:43

Chongqing City, "International Small Package Business Department" has been received and sent, to attract investors: Yang Ring

Looking at that makes me think that's possibly been missorted by China post, especially with this entry in the tracking:

Leave the Dostek, Kazakhstan processing center
2021-03-15 16:43

Post by **TrueBlueTerrier** » 26 Mar 2021, 08:12

Aimeeleex wrote: ↑
25 Mar 2021, 16:56
Can someone help I have no clue where my parcel is it’s saying it’s arrived at processing centre” but what does that mean? Is it in the uk? I ordered on the 5.2.2021 and it’s now 25th March

LB002713579CN is my tracking number

I’m getting no reply from the sender

That item is still tracking https://parcelsapp.com/en/tracking/LB002713579CN

lister3010 · Post by **lister3010** » 09 Apr 2021, 16:51

I Have a similar issue. I have a tracking number that has not been updated since Mar 12 which was to say that it had arrived at the land to ground processing centre. I cant seem to get an update on this from the sender. What does it mean and where is it?
Ref number is LB002608377CN

Thanks

Post by **TrueBlueTerrier** » 10 Apr 2021, 10:04

Looks like it is still in China and they are having problems loading it onto and aircraft, or perhaps they sent it by sea.

However see https://personal.help.royalmail.com/app ... t-bulletin

Significant delays to deliveries in China
We're experiencing significant delays to items being processed and delivered in China. Whilst items destined for China are leaving the UK on time, flight cancellations and the redirection of all incoming export items via Shanghai means there are considerable delays to items being processed and delivered. This has created a backlog with China Post, which will take some time to clear. We're monitoring the situation closely, and will provide updates as we get them. Please be aware that items destined for China are taking considerably longer to be delivered than usual.

Items are leaving the UK for all other overseas destinations on time, but we're experiencing delays to a number of EU countries as a result of both new customs processes and ongoing Covid-19 measures. We are working with our airline and postal/courier partners to maintain services across the globe, however delays should be expected as a result of Covid-19 measures. The number of countries we can access is changing daily.

If there are delays to China, I would expect the reverse would also be true, even though China Post haven't mentioned it.

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