ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Tracking help, again !

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
Shottsguy22
Posts: 19
Joined: 07 Dec 2015, 16:01
Gender: Male

Tracking help, again !

Post by Shottsguy22 »

Hi all,

Just wondered if anyone knows why this hasn't updated since 20/9 ? Tracking ref is RB023386582MD
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72628
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Tracking help, again !

Post by TrueBlueTerrier »

Customs probably.

ILC is the International Logistics Centre so it will have a HM customs function there.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Shottsguy22
Posts: 19
Joined: 07 Dec 2015, 16:01
Gender: Male

Tracking help, again !

Post by Shottsguy22 »

TrueBlueTerrier wrote:Customs probably.

ILC is the International Logistics Centre so it will have a HM customs function there.
I always get confused ! I though it would have passed through customs prior to them showing it tracked in the UK?
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72628
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Tracking help, again !

Post by TrueBlueTerrier »

Shottsguy22 wrote:
TrueBlueTerrier wrote:Customs probably.

ILC is the International Logistics Centre so it will have a HM customs function there.
I always get confused ! I though it would have passed through customs prior to them showing it tracked in the UK?
The way I understand it is if it stays at the HWDC then its not scanned, but if it goes to the overflow or ILC then to make sure they know whats been sent out they scan them.

Its only a guess though, if we have any HWDC or ILC members who want to confirm but not post, then they can PM me at any time.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Shottsguy22
Posts: 19
Joined: 07 Dec 2015, 16:01
Gender: Male

Tracking help, again !

Post by Shottsguy22 »

TrueBlueTerrier wrote:
Shottsguy22 wrote:
TrueBlueTerrier wrote:Customs probably.

ILC is the International Logistics Centre so it will have a HM customs function there.
I always get confused ! I though it would have passed through customs prior to them showing it tracked in the UK?
The way I understand it is if it stays at the HWDC then its not scanned, but if it goes to the overflow or ILC then to make sure they know whats been sent out they scan them.

Its only a guess though, if we have any HWDC or ILC members who want to confirm but not post, then they can PM me at any time.
Look like customs must have it still no update
monkeychop
Posts: 3
Joined: 30 Jan 2019, 15:07
Gender: Female

Tracking help, again !

Post by monkeychop »

I have this status - Your item has left our International Logistics Centre and is on its way to you. Does this mean it's passed customs or still there as the tracking update hasn't changed since.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72628
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Tracking help, again !

Post by TrueBlueTerrier »

Without more information its difficult to say with any certainty but in most cases yes, it looks like its been selected and delayed by customs.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72628
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Tracking help, again !

Post by TrueBlueTerrier »

about 30 minutes after I posted this, you asked the same question again. Please don't post the same question again, it gets very confusing and it also upsets the natives.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.