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parcels from china - problem - help?

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jamesfan222
Posts: 11
Joined: 07 Sep 2015, 08:26
Gender: Male

parcels from china - problem - help?

Post by jamesfan222 »

Hi all

normally get china airmail post ok but recently hit some snags, back in august someone posted me a package on the 14/8/15 which tracked as leaving china
but never arriving in UK or so it seemed until yesterday when same package showed as being sent back to china from langley! whats gone on with that and why wasnt it tracked as arriving in the UK? also i have another package that tracked as leaving china on the 1/9/15 and still no further update this is a bit of a worrying trend, any advice guys (other than speaking to RM CS which isnt much help)

cheers
A :sad:
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Snaggletooth
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Re: parcels from china - problem - help?

Post by Snaggletooth »

It sounds to me like the first item was rejected by UK customs (maybe somebody who works for Royal Mail can clarify). If so, it would be helpful to know what is inside.
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jamesfan222
Posts: 11
Joined: 07 Sep 2015, 08:26
Gender: Male

Re: parcels from china - problem - help?

Post by jamesfan222 »

nothing prohibited, only a t-shirt, why wouldnt i be informed if there were any issues as well? also how about the 2nd package leaving china on the 1st of sept if should have arrived in the UK by now?
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jamesfan222
Posts: 11
Joined: 07 Sep 2015, 08:26
Gender: Male

Re: parcels from china - problem - help?

Post by jamesfan222 »

So why wouldn't parcel show as arriving at Langley? Anyone?
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TrueBlueTerrier
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Re: parcels from china - problem - help?

Post by TrueBlueTerrier »

If its a knock off, or fake T-shirt, then its possible that customs rejected it.

However without the output from the tracking its difficult to say with any certainty, and if even if you did post the tracking info, its still not certain we could help.
jamesfan222 wrote:So why wouldn't parcel show as arriving at Langley? Anyone?
The packets from China are very hit and miss, some are tracked some aren't. Some are routed incorrectly by china post, some aren't. Some tracked from China don't have a reciprocal agreement with the UK so aren't tracked. Also some of it simply comes through the wrong stream but still ends up getting delivered.
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Snaggletooth
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Re: parcels from china - problem - help?

Post by Snaggletooth »

jamesfan222 wrote:nothing prohibited, only a t-shirt, why wouldnt i be informed if there were any issues as well? also how about the 2nd package leaving china on the 1st of sept if should have arrived in the UK by now?
I'm pretty sure they don't inform you of any investigation, or even if they rejected it. I hope that you have applied for a refund from the seller. As for the other one, it's slightly late but not massively so, and I don't think you necessarily get a tracking point it enters Langley, normally only when it leaves.
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jamesfan222
Posts: 11
Joined: 07 Sep 2015, 08:26
Gender: Male

Re: parcels from china - problem - help?

Post by jamesfan222 »

Cheers guys for advice
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