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USPS tracking problem

For help with tracking please see...HERE
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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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plzplzhelp
Posts: 3
Joined: 07 Jul 2015, 19:26
Gender: Male

USPS tracking problem

Post by plzplzhelp »

For the past week my item has shown the following status on the USPS website "Your item departed a transfer airport in Heathrow, London, UNITED KINGDOM on July 1, 2015 at 6:22 am. The item is currently in transit to the destination."

On the Parcel Force website it is showing as 'Advised'

Is it normal for this process to take as long as this? I've never had this happen before!

It was sent via Priority Mail International Parcels from USPS.

Thanks!
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12114
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: USPS tracking problem

Post by SpacePhoenix »

It's could be stuck in customs.

Could you give the tracking number a go at http://www.royalmail.com/trackdetails" onclick="window.open(this.href);return false; just in case it's been routed to go through RM instead of ParcelForce?
plzplzhelp
Posts: 3
Joined: 07 Jul 2015, 19:26
Gender: Male

Re: USPS tracking problem

Post by plzplzhelp »

SpacePhoenix wrote:It's could be stuck in customs.

Could you give the tracking number a go at http://www.royalmail.com/trackdetails" onclick="window.open(this.href);return false; just in case it's been routed to go through RM instead of ParcelForce?
When I input into Royal Mail the following comes up:
Status: Advised
Parcel details:
Service: Express 48
This item was sent by Parcelforce Worldwide
plzplzhelp
Posts: 3
Joined: 07 Jul 2015, 19:26
Gender: Male

Re: USPS tracking problem

Post by plzplzhelp »

Just out of interest is there a way of contacting customs or anyone outside of the courier to see what's going on?