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Package from the UK to the UAE, what just happened here?

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mousami
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Joined: 11 Feb 2015, 00:02
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Package from the UK to the UAE, what just happened here?

Post by mousami »

Hello,

I'm from UAE and I had a package sent to me from the UK.

General Information:
Item: RU619678458GB
via International Signed
Posted on: 26/01/15

What I found weird is not the fact that it's taking really really long, but more the fact that it reached my country and then was dispatched to HEATHROW WORLDWIDE DC?? unless i'm missing something here...

please help!
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SpacePhoenix
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Re: Package from the UK to the UAE, what just happened here?

Post by SpacePhoenix »

Best guess is that for some reason UAE customs refused it entry into the UAE
IcanthelpthewayIam
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Re: Package from the UK to the UAE, what just happened here?

Post by IcanthelpthewayIam »

what were the exact contents of the item?
TrueBlueTerrier
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Re: Package from the UK to the UAE, what just happened here?

Post by TrueBlueTerrier »

It looks like it was delivered back to the sender today - I'd contact them to confirm the address was correct. Or if it was a no-import item.
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mousami
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Re: Package from the UK to the UAE, what just happened here?

Post by mousami »

SpacePhoenix wrote:Best guess is that for some reason UAE customs refused it entry into the UAE
How come? I mean there is no reason for them to do so. This item was already imported to the country's many game stores without any problems :/
mousami
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Re: Package from the UK to the UAE, what just happened here?

Post by mousami »

zx135 wrote:what were the exact contents of the item?
A video game's collector's edition
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mousami
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Re: Package from the UK to the UAE, what just happened here?

Post by mousami »

Why? what? how?

I don't even know what or where HARROW PDO is...
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TrueBlueTerrier
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Re: Package from the UK to the UAE, what just happened here?

Post by TrueBlueTerrier »

mousami wrote:Why? what? how?

I don't even know what or where HARROW PDO is...
see my post above.
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Minischoles
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Re: Package from the UK to the UAE, what just happened here?

Post by Minischoles »

Did the sender put a PO Box number on it? Or did you supply one?

Emirates Post don't do door to door deliveries, they only deliver to a PO Box - if you don't include one, then tough, and they send it straight back.
mousami
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Re: Package from the UK to the UAE, what just happened here?

Post by mousami »

Minischoles wrote:Did the sender put a PO Box number on it? Or did you supply one?

Emirates Post don't do door to door deliveries, they only deliver to a PO Box - if you don't include one, then tough, and they send it straight back.
This was probably it :(

Thank you everyone for the help!