Late Parcel

[Ponnier]

Hello, i am expecting a package to be delivered in Greece. It was shipped via royal mail express ( International Tracked & Signed) . Tracking from royal mail said about a GLS company . The tracking on GLS page says inbound to gls location since 9/12 .
this is my track number: RN135522671GB

[IcanthelpthewayIam]

What exactly did the parcel contain?

[Ponnier]

cufflinks !
Why??

[IcanthelpthewayIam]

Gls has recently cracked down on prohibited items like mobile phones with batteries and this has been causing problems for customers recently just checking it wasn't something like that, other than that it's probably been delayed due to the volume of mail at this time of year

[TrueBlueTerrier]

cufflinks !
Why??

GLS have been refusing to transport some parcels so ZX135 was just checking to see if yours could have been one of them. As cufflinks don't have batteries yours won't be caught up in that.

As you say on the GLS site its showing as still inbound. At this time of year thats not unusual as the number of parcels increase massively over the pre=christmas period.

Just checked the last posting date for Greece and unfortunately it was 8 Dec 2014 as you posted it on 6 Dec 2014 it should get their before Christmas, but I think it will be only a few days before

[Ponnier]

but I was charged for "fast courier"
so that was in Greece today.
2-5 working days...

[TrueBlueTerrier]

but I was charged for "fast courier"
so that was in Greece today.
2-5 working days...

You'll need to get on to whichever service you purchased it from then. Either the official RM one or Parcelforce - I think both do that one, but they are different businesses now. Check your receipt and paperwork for a contact number and good luck.

[Snaggletooth]

but I was charged for "fast courier"
so that was in Greece today.
2-5 working days...

You were charged for speeding it up compared to the normal airmail, but the normal airmail is much slower than normal at this time of year due to the increased volumes of mail. A service with a guaranteed delivery date would have cost a lot more.

One of Royal Mail's competitors had to stop accepting mail yesterday due to the amount of mail in their system. That's how bad it gets at this time of year.

[Ponnier]

So could you tell me when i will have my parcel?

[TrueBlueTerrier]

So could you tell me when i will have my parcel?

Not officially no. We are not an official site and we warn customers of that on every page even this one that you are reading now.

For specific details you'll need to contact Royal Mail, or the courier used direct.

Royal Mail can be contacted via twitter @RoyalMail and GLS have a contact from at https://gls-group.eu/EU/en/contact-form" onclick="window.open(this.href);return false;

[Ponnier]

So could you tell me when i will have my parcel?

Not officially no. We are not an official site and we warn customers of that on every page even this one that you are reading now.

For specific details you'll need to contact Royal Mail, or the courier used direct.

Royal Mail can be contacted via twitter @RoyalMail and GLS have a contact from at https://gls-group.eu/EU/en/contact-form" onclick="window.open(this.href);return false;

I have already sent email at gls ( at11/12) but noone answered!
Perfect!

[Ponnier]

6working day and my parcel is still in transit in Germany!
I am so disappointed..

[TrueBlueTerrier]

6working day and my parcel is still in transit in Germany!
I am so disappointed..

Royal Mail can be contacted via twitter @RoyalMail and GLS have a contact from at https://gls-group.eu/EU/en/contact-form" onclick="window.open(this.href);return false;

[Ponnier]

I contacted Royal Mail via twitter their answer was " I'm sorry but we've no further info we can provide." .
GLS didnt answer to my mail !

[TrueBlueTerrier]

That is so frustrating, I can offer my sympathies, sadly thats about all