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please help

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ross03
Posts: 2
Joined: 27 Sep 2014, 05:45
Gender: Male

please help

Post by ross03 »

my girlfriend send me a non dox package last july 03, 2014, and she ask how many days that i will receive this package they told her 3 to 4 weeks but until now I did not receive any package.. can i ask if the session id can find the tracking number.. the session ID-4-377208 date:03/07/2014 weight-1.160kg...
TrueBlueTerrier
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Re: please help

Post by TrueBlueTerrier »

No afraid not - as far as I know that's just a receipt printed off the Post Offices Horizon system.
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ross03
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Re: please help

Post by ross03 »

why should not to be afraid she is from london and im here in riyadh.. and its already two months now
TrueBlueTerrier
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Re: please help

Post by TrueBlueTerrier »

ross03 wrote:why should not to be afraid she is from london and im here in riyadh.. and its already two months now

"Afraid not" - this is the polite way in Britain of saying sorry what you are asking for cannot be done.

Also we are not Royal Mail, we are a separate and independent website for their employees. So we can't explain why you have not got it yet.

Did she sent it by a tracked service if so then she may be able to get the number from the Post Office she sent it from. But the chances are very very low.
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Snaggletooth
EX POST OFFICE
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Re: please help

Post by Snaggletooth »

TrueBlueTerrier wrote:No afraid not - as far as I know that's just a receipt printed off the Post Offices Horizon system.
That's correct: the number quoted is the transaction number generated by the till. It doesn't tell us anything useful about the package and the Post Office do not retain a searchable database of transactions. If the lady in question sent the parcel by a tracked service then it will be shown on the receipt in the format 2 letters then 9 numbers then 2 letters: this would be helpful in checking what happened. Also, what was inside the package? It might have fallen foul of IATA regulations or local customs.
IcanthelpthewayIam
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Joined: 26 May 2009, 13:37
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Re: please help

Post by IcanthelpthewayIam »

what exactly was in the package that was being sent to you?