Hello,
I posted a small parcel, about 200g 1st class recorded on 31 July from PE12 6BG to LE8 9AF.
Nothing prohibited in it, just 4 radio valves.
Tracking so far is,
Status: We have your item
Item KF396092168GB was posted at Matmore Gate Roa PE11 2PN on 31/07/14 and is being progressed through our network for delivery.
Last update: 31 July 2014, 01:49pm
ALSO there is just this on http://www.royalmail.com/trackdetails" onclick="window.open(this.href);return false;
31/07/14 11:51 ACCEPTED AT POL Matmore Gate Roa PE11 2PN
NOTHING else at all.
If a delivery was attempted and it failed, should this normally be in the tracking message on RM website?
Any ideas what might have happened please?
Thank you,
Robin
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Recorded delivery 1st still being progressed 1 week on
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sholland
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TrueBlueTerrier
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Re: Recorded delivery 1st still being progressed 1 week on
On recorded (Royal Mail Signed for is its new name) there is no more scanning until delivery is attempted. If the postie had a PDA then it should show as delivery attempted, even if he didn't and it was done on paper then something should show a few days later.
Possibilities:
1. Postie delivered it without getting a signature
2. Its still at the Post Office you left it at - unlikely but possible.
3. Its taking a while to get through the system.
I would contact Royal Mail customer services and see what they say.
Possibilities:
1. Postie delivered it without getting a signature
2. Its still at the Post Office you left it at - unlikely but possible.
3. Its taking a while to get through the system.
I would contact Royal Mail customer services and see what they say.
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sholland
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Re: Recorded delivery 1st still being progressed 1 week on
Thanks TBT, what would we all do without your help?!
(1) The receiver e-mailed me to say he was still waiting. I asked him to check with his delivery office.
(2) The PO area (in a Tesco Local) is only about 50-60 square feet, so I think it would be spotted if still there.
(3) I will give it a day or two, then e-mail CS as I hate their phone waiting queue, with my telephone package it can soon cost me a lot!
Nice to know how the "tracking" works.
Thank you again.
Kindest regards,
Robin
(1) The receiver e-mailed me to say he was still waiting. I asked him to check with his delivery office.
(2) The PO area (in a Tesco Local) is only about 50-60 square feet, so I think it would be spotted if still there.
(3) I will give it a day or two, then e-mail CS as I hate their phone waiting queue, with my telephone package it can soon cost me a lot!
Nice to know how the "tracking" works.
Thank you again.
Kindest regards,
Robin
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sholland
- Posts: 61
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- Gender: Male
Re: Recorded delivery 1st still being progressed 1 week on
UPDATE! They arrived yesterday! This is what the recipient told me:
Anyway, at least they got there....eventually!
Robin
2nd I think refers to second August, the expected delivery day? They were posted 1131 on 31 July first class.To cut a long-ish story short, a relief postman didn't put an 'attempted delivery' note through my door on the 2nd.
Anyway, at least they got there....eventually!
Robin