ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Wrong Post code

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
grahamd
Posts: 9
Joined: 19 Dec 2013, 17:27
Gender: Male

Wrong Post code

Post by grahamd »

How do I go about pursuading Royal Mail that my post code is incorrect ?

The post code assigned to my house is in fact 3 miles away, entering the post code gives a list of properties all 3 miles away, and includes MINE. The problem is delivery drivers use sat navs and yep they go to the wrong place and give up, writting "Incorrect Address" on the documents. Worse still my address (and post code) are the same as another address 3 miles away in another town (opposite direction), only difference is my address has my village, followed by the local town, their address is the same, minus the village.

Thank fully the PO delivery staff know the correct address, but during staff shortages, my post can go anywhere.

I was advised to email addressmaintenance@royalmail.com and give them details of the wrong post code, and the lat/long of the correct location, but never even got a reply.

Any suggestions how I can either get a new post code or get the PAF file updated

GRaham
IcanthelpthewayIam
Posts: 4067
Joined: 26 May 2009, 13:37
Gender: Male

Re: Wrong Post code

Post by IcanthelpthewayIam »

you need to contact your local council's name and numbering department, they are responsible for allocating your post code and house number, they will be able to advise you what the correct one is.

it will be the one on your council tax bill if you have it handy

if you find this is different from the one royal mail have then you should email the address management unit at the address you quoted
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: Wrong Post code

Post by Lounge Lizard »

zx135 wrote:you need to contact your local council's name and numbering department, they are responsible for allocating your post code and house number, they will be able to advise you what the correct one is.

it will be the one on your council tax bill if you have it handy

if you find this is different from the one royal mail have then you should email the address management unit at the address you quoted
No, I think the local authority decides street names and allocates numbers but that Royal Mail's Address Unit in Sunderland allocates postcodes.
IcanthelpthewayIam
Posts: 4067
Joined: 26 May 2009, 13:37
Gender: Male

Re: Wrong Post code

Post by IcanthelpthewayIam »

Lounge Lizard wrote:
zx135 wrote:you need to contact your local council's name and numbering department, they are responsible for allocating your post code and house number, they will be able to advise you what the correct one is.

it will be the one on your council tax bill if you have it handy

if you find this is different from the one royal mail have then you should email the address management unit at the address you quoted
No, I think the local authority decides street names and allocates numbers but that Royal Mail's Address Unit in Sunderland allocates postcodes.
yes thats right but only at the councils request not the house holder, thats why its best to contact them, they will be the ones who will be able to shed light on the situation
grahamd
Posts: 9
Joined: 19 Dec 2013, 17:27
Gender: Male

Re: Wrong Post code

Post by grahamd »

Thanks for the replies, however my local council (Bedfordshire) webs site states
If your house has a number allocated to it, you must legally keep this as part of your address, however, house names may be added to the existing address.

All queries regarding your post code should be referred to the Royal Mail Post Code Section. Telephone: 0845 604 5060.
So now where do I turn ?
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: Wrong Post code

Post by Lounge Lizard »

zx135 wrote:
Lounge Lizard wrote:
zx135 wrote:you need to contact your local council's name and numbering department, they are responsible for allocating your post code and house number, they will be able to advise you what the correct one is.

it will be the one on your council tax bill if you have it handy

if you find this is different from the one royal mail have then you should email the address management unit at the address you quoted
No, I think the local authority decides street names and allocates numbers but that Royal Mail's Address Unit in Sunderland allocates postcodes.
yes thats right but only at the councils request not the house holder, thats why its best to contact them, they will be the ones who will be able to shed light on the situation
But as most local authorities couldn't organise a piss-up in a brewery best just to 'phone the Royal Mail Post Code Section on 0845 604 5060 :Very Happy
IcanthelpthewayIam
Posts: 4067
Joined: 26 May 2009, 13:37
Gender: Male

Re: Wrong Post code

Post by IcanthelpthewayIam »

grahamd wrote:Thanks for the replies, however my local council (Bedfordshire) webs site states
If your house has a number allocated to it, you must legally keep this as part of your address, however, house names may be added to the existing address.

All queries regarding your post code should be referred to the Royal Mail Post Code Section. Telephone: 0845 604 5060.
So now where do I turn ?

Has the council stated you have the correct post code? Is the one they have for you the same one you have?
grahamd
Posts: 9
Joined: 19 Dec 2013, 17:27
Gender: Male

Re: Wrong Post code

Post by grahamd »

Has the council stated you have the correct post code? Is the one they have for you the same one you have?
yes they say its correct !!!!
IcanthelpthewayIam
Posts: 4067
Joined: 26 May 2009, 13:37
Gender: Male

Re: Wrong Post code

Post by IcanthelpthewayIam »

grahamd wrote:
Has the council stated you have the correct post code? Is the one they have for you the same one you have?
yes they say its correct !!!!
Do the next house even if they are not that close, to the left and right both have the same postcode as yours?
grahamd
Posts: 9
Joined: 19 Dec 2013, 17:27
Gender: Male

Re: Wrong Post code

Post by grahamd »

I (and next door) live in a semi, Number 1 & Number 2 in the middle of a farm, about 3 miles from any other house, yet those houses have the same post code, however in between us and those houses is a farm, and its post code is different again, yet the farm is only 1/2 mile from us !!! I thought of using the farm post code, but it wont let me use my address and that code. So in a simple world, you would think the easiest answer would be to get mine and next doors addresses added to the farms post code.
IcanthelpthewayIam
Posts: 4067
Joined: 26 May 2009, 13:37
Gender: Male

Re: Wrong Post code

Post by IcanthelpthewayIam »

OK that post is a little bit confusing so what i am getting is:
grahamd wrote:I (and next door) live in a semi, Number 1 & Number 2 in the middle of a farm, about 3 miles from any other house, yet those houses have the same post code
These three properties have same post code? number 1 number 2 and the farm?

grahamd wrote:however in between us and those houses is a farm, and its post code is different again, yet the farm is only 1/2 mile from us !!!
Different farm to the one you mentioned? and different post code?

grahamd wrote:I thought of using the farm post code, but it wont let me use my address and that code. So in a simple world, you would think the easiest answer would be to get mine and next doors addresses added to the farms post code.
Not necessarily as your post code may be the correct one
grahamd
Posts: 9
Joined: 19 Dec 2013, 17:27
Gender: Male

Re: Wrong Post code

Post by grahamd »

the farm has its own post code, not used by any other address.

My house and next doors (no1 & no2) share the same post code as 8 houses 3 miles away. Hence delivery drivers go to the post code 3 miles away, and give up.
IcanthelpthewayIam
Posts: 4067
Joined: 26 May 2009, 13:37
Gender: Male

Re: Wrong Post code

Post by IcanthelpthewayIam »

grahamd wrote:the farm has its own post code, not used by any other address.

My house and next doors (no1 & no2) share the same post code as 8 houses 3 miles away. Hence delivery drivers go to the post code 3 miles away, and give up.
how close is the farm?
grahamd
Posts: 9
Joined: 19 Dec 2013, 17:27
Gender: Male

Re: Wrong Post code

Post by grahamd »

FYI if I go on streetmap.co.uk and move the arrow to where my house is, it gives me the farms post code, not the one I have to use.

As I said if I give people the farm post code they cannot see any other addresses except the farm, but if I give them the current post code, then using the drop down list you can select my house, but as stated its 3 miles wrong location.
grahamd
Posts: 9
Joined: 19 Dec 2013, 17:27
Gender: Male

Re: Wrong Post code

Post by grahamd »

Farm is 1/2 mile away, but down a different road.