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Incoming tracked international item stuck at mail centre

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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bertie50
Posts: 5
Joined: 09 Sep 2013, 09:18
Gender: Male

Incoming tracked international item stuck at mail centre

Post by bertie50 »

Hi All

I could do with some advice, have an incoming packet tracked delivery from Canada, which according to there website has been delivered to me! NOT

yet my postie said try putting the code into the royal mail tracking and according to that its being prepared for dispatch overseas?

It arrived in the UK on the 23rd of August, so it been in the UK for 17 days now.

Tracking number is LX001555616CA

The royal mail website is pants for this scenario, all phone numbers just send you round in circles.

So any advice folks?

thanks
Martin
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TrueBlueTerrier
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Re: Incoming tracked international item stuck at mail centre

Post by TrueBlueTerrier »

Do you have a Po box
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bertie50
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Gender: Male

Re: Incoming tracked international item stuck at mail centre

Post by bertie50 »

TrueBlueTerrier wrote:Do you have a Po box
No its a personal address
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TrueBlueTerrier
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Re: Incoming tracked international item stuck at mail centre

Post by TrueBlueTerrier »

stange the number typed into here http://www.royalmail.com/trackdetails" onclick="window.open(this.href);return false; says its in a PO Box - your not call and collect or a regular visitor to the callers office at Rushden DO are you.
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bertie50
Posts: 5
Joined: 09 Sep 2013, 09:18
Gender: Male

Re: Incoming tracked international item stuck at mail centre

Post by bertie50 »

TrueBlueTerrier wrote:stange the number typed into here http://www.royalmail.com/trackdetails" onclick="window.open(this.href);return false; says its in a PO Box - your not call and collect or a regular visitor to the callers office at Rushden DO are you.
No just a normal straight forward Joe Public guy!
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TrueBlueTerrier
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Re: Incoming tracked international item stuck at mail centre

Post by TrueBlueTerrier »

Pop down with ID and see if they can shed any light on it would be my suggestion. Or ask for a redelivery
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bertie50
Posts: 5
Joined: 09 Sep 2013, 09:18
Gender: Male

Re: Incoming tracked international item stuck at mail centre

Post by bertie50 »

TrueBlueTerrier wrote:Pop down with ID and see if they can shed any light on it would be my suggestion. Or ask for a redelivery
So do you think it may be at the Rushden royal mail depo?
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TrueBlueTerrier
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Re: Incoming tracked international item stuck at mail centre

Post by TrueBlueTerrier »

bertie50 wrote:
TrueBlueTerrier wrote:Pop down with ID and see if they can shed any light on it would be my suggestion. Or ask for a redelivery
So do you think it may be at the Rushden royal mail depo?
probably
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TrueBlueTerrier
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Re: Incoming tracked international item stuck at mail centre

Post by TrueBlueTerrier »

TrueBlueTerrier wrote:
bertie50 wrote:
TrueBlueTerrier wrote:Pop down with ID and see if they can shed any light on it would be my suggestion. Or ask for a redelivery
So do you think it may be at the Rushden royal mail depo?
probably
Blimey you are close to them then. :wink: :Very Happy
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bertie50
Posts: 5
Joined: 09 Sep 2013, 09:18
Gender: Male

Re: Incoming tracked international item stuck at mail centre

Post by bertie50 »

It turns out that there was a customs charge to pay, but our non regular postie didnt put a card through the door.

But i have my item now, so all is well

Thanks for your help
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