A round of applause for Royal Mail

Post by **rablenkov** » 03 Oct 2007, 21:34

Several weeks ago I bought an item from eBay. The seller advertised that it would be sent by 'Royal Mail, First Class Recorded delivery'. Cost - Â£7

I paid up then sat and waited.

After a week, still no item. It was a birthday present for someone, but it still hadn't arrived by the time their birthday came.

Speaking to the seller, I discovered that he hadn't sent it by Royal Mail at all, but by some crappy courier company - I won't mention their name.

After numerous phone calls, never being phoned back, being repeatedly lied to, taking a day off work for the damn thing to arrive, and two weeks of waiting, they eventually admitted they'd lost it.

Told the seller, he resent another one, but this time by Royal Mail.

It arrived within two days.

You guys do a great job, despite what you have to put up with and, in my experience, are much more reliable than any of the courier companies I've dealt with in the past.

A big thumbs up to you.

Stormproof · Post by **Stormproof** » 03 Oct 2007, 21:37

Thank you very much, its not very often we get to hear customers that are happy with the service.

Post by **rablenkov** » 03 Oct 2007, 21:41

k66yla wrote:Thank you very much, its not very often we get to hear customers that are happy with the service.

Credit where it's due.

For the one letter or parcel that goes missing, people tend to forget the hundreds more that they've received on time and in pristine condition.

Keep up the good work, people. It's appreciated by the silent majority.

Post by **dvbuk55** » 03 Oct 2007, 21:46

rablenkov wrote:Several weeks ago I bought an item from eBay. The seller advertised that it would be sent by 'Royal Mail, First Class Recorded delivery'. Cost - Â£7

I paid up then sat and waited.

After a week, still no item. It was a birthday present for someone, but it still hadn't arrived by the time their birthday came.

Speaking to the seller, I discovered that he hadn't sent it by Royal Mail at all, but by some crappy courier company - I won't mention their name.

After numerous phone calls, never being phoned back, being repeatedly lied to, taking a day off work for the damn thing to arrive, and two weeks of waiting, they eventually admitted they'd lost it.

Told the seller, he resent another one, but this time by Royal Mail.

It arrived within two days.

You guys do a great job, despite what you have to put up with and, in my experience, are much more reliable than any of the courier companies I've dealt with in the past.

A big thumbs up to you.

This is the sort of thing we should be reading in the press.

We all know the competition is inferior yet all we hear is RM and Postcomm pointing people in their direction by loss making agreements on the one hand and unfair trading constraints imposed by the other.

Wild Rover · Post by **Wild Rover** » 03 Oct 2007, 22:19

Personally, what we should be reading in the press is the link to this website.

Honestly, a newspaper(s) should really be made aware of this, and then, subsequently, pick out the info they need..

It's not Rocket Science to fathom out RM head-honchos are taking the company down.

If more people such as rablenkov above realise what's actually going on - the better.

***one hopes rablenkov is not some kind of made up name, interloper type who is prying ;) :)

Post by **rablenkov** » 04 Oct 2007, 07:18

***one hopes rablenkov is not some kind of made up name, interloper type who is prying ;) :)

I'm happy to confirm that I'm nothing more than a satisfied customer who supports you all in your industrial action.

Oh, and you're right, Rablenkov isn't my real name...

Post by **TrueBlueTerrier** » 04 Oct 2007, 07:37

Hello and welcome rablenkov - and thanks for the support it is much appreciated.

L Tommo · Post by **L Tommo** » 04 Oct 2007, 16:01

rablenkov wrote:
***one hopes rablenkov is not some kind of made up name, interloper type who is prying ;) :)
I'm happy to confirm that I'm nothing more than a satisfied customer who supports you all in your industrial action.

Oh, and you're right, Rablenkov isn't my real name...

THANKS RABLENKOV... WE THE POSTIES WILL TAKE YOUR COMMENTS AND GOOD PRAISE... NOT FOR ONE SECOND DO RM AND THE PARASITES THAT RUN IT SHOULD GET AN OUNCE OF PRAISE.... IF WE LOSE THIS FIGHT FOR FAIR PAY CONDITIONS AND NO STRINGS ON OUR BONUSES THIS SERVICE WILL NEVER BE THE SAME AGAIN.... THANKS FOR COMING ON TO THIS SITE MATE... WE NEED MORE JOE PUBLIC TO READ THIS AND ALL ON THIS SITE TO SEE WE AINT CRAZED HARD LINED MILITANT UNIONISTS... WELL SOME ARE AND THEY STILL WANT WOTS BEST FOR THIS SERVICE.. NOT BUSINESS!!! ITS OUR SERVICE... THE PEOPLE OF GB... NOT SOME FAT CAT AND HIS MATES TO PAW OVER AND TAKE THE CREAM FROM THE TOP MIDDLE AND BOTTOM.. AS BIG AL N lil adam want.... Check out how many business they belong to now and how many they made a mess of... the worker screwed....

thanks... OUT

ROCKY · Post by **ROCKY** » 04 Oct 2007, 16:26

our problem has always been that we can do a million things right and nobody will notice,but if one thing goes wrong the whole world knows about it,nature of the beast, gas, water, electric, and the post just turn up at your house you give it no thought till something goes wrong

johnnyp · Post by **johnnyp** » 04 Oct 2007, 19:10

ROCKY wrote:our problem has always been that we can do a million things right and nobody will notice,but if one thing goes wrong the whole world knows about it,nature of the beast, gas, water, electric, and the post just turn up at your house you give it no thought till something goes wrong

So So True Rocky

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A round of applause for Royal Mail

A round of applause for Royal Mail

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