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Postcode mistake

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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frgrads1
Posts: 2
Joined: 25 Feb 2013, 20:34
Gender: Female

Postcode mistake

Post by frgrads1 »

Hi

I have sent a package to an address but made a mistake in the postcode.

I have sent it to 106 St Pauls Close, London W5 3LY instead of W5 3JY

Will the package still be delivered? or is there anyway of locating it? I did not put a sender address on it.

Thank you
aposter
EX ROYAL MAIL
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Joined: 23 Feb 2013, 16:21
Gender: Male

Re: Postcode mistake

Post by aposter »

The most crucial part is the W5, the packet will end up at the correct DO, after that I doubt anyone will look at the second part of the postcode and it should be sorted to the correct walk by address alone. I can't imagine 3xx being far from 3yy as to be delivered from two seperate Do's but stranger things have been known.
TrueBlueTerrier
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Re: Postcode mistake

Post by TrueBlueTerrier »

Yep they are only 2 streets apart from each other and 1/3 mile - they may be on the same duty (route) or if not then both duty holders should now where each address is.
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Lounge Lizard
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Re: Postcode mistake

Post by Lounge Lizard »

TrueBlueTerrier wrote:Yep they are only 2 streets apart from each other and 1/3 mile - they may be on the same duty (route) or if not then both duty holders should now where each address is.
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frgrads1
Posts: 2
Joined: 25 Feb 2013, 20:34
Gender: Female

Re: Postcode mistake

Post by frgrads1 »

Thank you so much for your replies. Unfortunately the package has not yet been received. Is there some way I can find where it has gone? Is there maybe a lost post department? As mentioned it was just sent first class not tracked.

Thank you
TeeferTiger
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Re: Postcode mistake

Post by TeeferTiger »

frgrads1 wrote:Thank you so much for your replies. Unfortunately the package has not yet been received. Is there some way I can find where it has gone? Is there maybe a lost post department? As mentioned it was just sent first class not tracked.

Thank you
If you've not sent it tracked, then nope. However, if it's not arrived within 15 working days, RM will consider it a lost item and you'll need to fill in a P58 form from the Post Office. If you put a description of the packet and the contents on there, it'll be logged onto the system and checked with the lost letter section (RLB) to see if it matches anything they've received. When I've had things go undelivered for whatever reason, they've usually reappeared with me within about 6 weeks. RLB have a helluva lot of mail to work their way through so it can take a few weeks.

I assume you put a return address on the back and the receipient has checked with their local delivery office that it's not there waiting for them to collect?
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