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I have no postbox OR secure entry system(buzzer)

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sunneedee
Posts: 1
Joined: 29 Jan 2013, 09:56
Gender: Female

I have no postbox OR secure entry system(buzzer)

Post by sunneedee »

My flat has no letter box and no secure entry system(buzzer system) at all, shared or other wise. As a result there is no way at all for us to receive mail or parcels - or even to know whether someone is at our door as the main door is five floors below us. Our only way to get mail is to watch out our window all morning and sprint down the stairs and hope we get to the door in time. This does not work. How do I go about getting my landlord to install a letter box ASAP. He said he would, but that was a month ago, before we moved in. We've only been in the flat a few days but we don't know how long this will take. He told us the secure entry system was taken off by the restaurant that was just installed on the ground floor and that he has been complaining about it and trying to get it re installed, but with no luck.

How are we supposed to receive mail?
PhilthyPhil
Posts: 1155
Joined: 23 Nov 2007, 19:15

Re: I have no postbox OR secure entry system(buzzer)

Post by PhilthyPhil »

You really want to get the entry system reinstated. If you just have a box on the entrance to the flats and no buzzer the postie will not be able to deliver packets or items requiring signature. In the meantime, since there is no way to deliver mail to your address, you need to get in contact with your local delivery office and arrange a mail collect. This is where your mail is held at the delivery office and you can collect it from there. There is no charge for this but you will need to fill in a form and show ID.
TeeferTiger
EX ROYAL MAIL
Posts: 2783
Joined: 22 Dec 2008, 13:56
Gender: Female
Location: Welsh Wales

Re: I have no postbox OR secure entry system(buzzer)

Post by TeeferTiger »

Keep on badgering your landlord and in the meantime arrange to collect your mail from the delivery office (free of charge)
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xzx
Posts: 3
Joined: 02 Feb 2013, 21:15
Gender: Male

Re: I have no postbox OR secure entry system(buzzer)

Post by xzx »

I want to use this service as I think my neighbours are stealing mail (flats with no indvidual postboxes)

RM website says I can arrange redelivery to a post office for £1.50 per item? This is not the same thing right?

Is the delivery office the place I go to pick up stuff when the postman leaves a red card?
fishtank
Posts: 19732
Joined: 28 Sep 2007, 17:22
Gender: Male

Re: I have no postbox OR secure entry system(buzzer)

Post by fishtank »

xzx wrote:RM website says I can arrange redelivery to a post office for £1.50 per item? This is not the same thing right?
No...that's an entirely different service.
Is the delivery office the place I go to pick up stuff when the postman leaves a red card?
Yes...but you will first have to fill in this application form.
It is a free service....at the moment.

http://www.royalmail.com/sites/default/ ... _Feb12.pdf" onclick="window.open(this.href);return false;
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DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Re: I have no postbox OR secure entry system(buzzer)

Post by DGP1 »

xzx wrote:I want to use this service as I think my neighbours are stealing mail (flats with no indvidual postboxes)

RM website says I can arrange redelivery to a post office for £1.50 per item? This is not the same thing right?

Is the delivery office the place I go to pick up stuff when the postman leaves a red card?
Yes.
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IcanthelpthewayIam
Posts: 4067
Joined: 26 May 2009, 13:37
Gender: Male

Re: I have no postbox OR secure entry system(buzzer)

Post by IcanthelpthewayIam »

Other option would be to get a copy of the key to the door cut and handed in to the sorting office
TeeferTiger
EX ROYAL MAIL
Posts: 2783
Joined: 22 Dec 2008, 13:56
Gender: Female
Location: Welsh Wales

Re: I have no postbox OR secure entry system(buzzer)

Post by TeeferTiger »

zx135 wrote:Other option would be to get a copy of the key to the door cut and handed in to the sorting office
And if the key gets lost, who replaces it? Etc etc. Much better to collect the mail until a delivery point is set up at the address.
Does this rag smell of chloroform to you?
meercat
Posts: 814
Joined: 21 Apr 2010, 16:15
Gender: Male

Re: I have no postbox OR secure entry system(buzzer)

Post by meercat »

TeeferTiger wrote:
zx135 wrote:Other option would be to get a copy of the key to the door cut and handed in to the sorting office
And if the key gets lost, who replaces it? Etc etc. Much better to collect the mail until a delivery point is set up at the address.
how likely is the postie to loose the key? not very. I wouldn't like to take a trip to my local Delivery office everyday of the week. well I do now but that's because they pay me.

if you recognise your regular postie go down and ask him if if wants a key. he can leave the mail inside the door and that would be easier for him than banging on the door everyday AND sorting you mail for collection!
TrueBlueTerrier
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Re: I have no postbox OR secure entry system(buzzer)

Post by TrueBlueTerrier »

To be fair to Teefer and Meercat - the regular postie and even the cover man probably wouldn't lose the key. But we all hear stories about the reserve postie who has never done it, or if one day it has to be done on overtime, that's when the key is likely to go missing.
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TeeferTiger
EX ROYAL MAIL
Posts: 2783
Joined: 22 Dec 2008, 13:56
Gender: Female
Location: Welsh Wales

Re: I have no postbox OR secure entry system(buzzer)

Post by TeeferTiger »

I've dropped the keys (accidentally) for my HCT down a drain after unlocking, so I'm not saying it will get lost on purpose, but accidents happen.

(We got the keys back btw using a magnet on some string... :Very Happy )
Does this rag smell of chloroform to you?