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Item Held Hostage till I pay Customs Handling Fee :@

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WTFI$THI$B$?
Posts: 6
Joined: 03 Jan 2013, 17:07
Gender: Male

Item Held Hostage till I pay Customs Handling Fee :@

Post by WTFI$THI$B$? »

Customs are holding my item hostage till I pay customs handling fee. This can only mean the sender has listed the price on the box. I already paid way over the odds for delivery only for it to end up at the sorting office. Its not fair. I don't know who to ask, so I'm here to ask the community, please help me.
adb2aber
MAIL CENTRES/PROCESSING
Posts: 304
Joined: 01 Feb 2009, 15:37
Gender: Male

Re: Item Held Hostage till I pay Customs Handling Fee :@

Post by adb2aber »

WTFI$THI$B$? wrote:Customs are holding my item hostage till I pay customs handling fee. This can only mean the sender has listed the price on the box. I already paid way over the odds for delivery only for it to end up at the sorting office. Its not fair. I don't know who to ask, so I'm here to ask the community, please help me.
The sender has done what they are supposed to do - listed the content and value on the customs form. Did you not check what VAT/customs charges would be due on import into the UK? It is fair, it is the equivalent to VAT on any items you buy in the shops - do you not pay for goods in store because they have VAT on them?

HM Revenue & Customs has a page to explain it: http://www.hmrc.gov.uk/customs/post/internet.htm
fishtank
Posts: 19732
Joined: 28 Sep 2007, 17:22
Gender: Male

Re: Item Held Hostage till I pay Customs Handling Fee :@

Post by fishtank »

WTFI$THI$B$? wrote: I don't know who to ask.
HMRC. :neutral:
good times, bad times you know I've had my share
avenger
Posts: 74
Joined: 14 Sep 2012, 19:11
Gender: Male

Re: Item Held Hostage till I pay Customs Handling Fee :@

Post by avenger »

WTFI$THI$B$? wrote:Customs are holding my item hostage till I pay customs handling fee. This can only mean the sender has listed the price on the box. I already paid way over the odds for delivery only for it to end up at the sorting office. Its not fair. I don't know who to ask, so I'm here to ask the community, please help me.

they listed the value
the customs duty is due
you cannot get the item until that is paid
customs is nothing to do with what you paid for delivery
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: Item Held Hostage till I pay Customs Handling Fee :@

Post by Lounge Lizard »

in some parts of the world Customs might be holding YOU hostage till you pay the customs handling fee. :sad:
WTFI$THI$B$?
Posts: 6
Joined: 03 Jan 2013, 17:07
Gender: Male

Re: Item Held Hostage till I pay Customs Handling Fee :@

Post by WTFI$THI$B$? »

Thats the thing, I already paid the VAT on it. VAT AND delivery. I wouldn't be on here otherwise.
WTFI$THI$B$?
Posts: 6
Joined: 03 Jan 2013, 17:07
Gender: Male

Re: Item Held Hostage till I pay Customs Handling Fee :@

Post by WTFI$THI$B$? »

Never mind eh.
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: Item Held Hostage till I pay Customs Handling Fee :@

Post by Lounge Lizard »

WTFI$THI$B$? wrote:Thats the thing, I already paid the VAT on it. VAT AND delivery. I wouldn't be on here otherwise.
But did you pay that to the sender, who might not be the most honest of traders ? :shock:
DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Re: Item Held Hostage till I pay Customs Handling Fee :@

Post by DGP1 »

WTFI$THI$B$? wrote:Thats the thing, I already paid the VAT on it. VAT AND delivery. I wouldn't be on here otherwise.
But you didn't pay VAT on it otherwise the HMRC wouldn't charge you again.
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
WTFI$THI$B$?
Posts: 6
Joined: 03 Jan 2013, 17:07
Gender: Male

Re: Item Held Hostage till I pay Customs Handling Fee :@

Post by WTFI$THI$B$? »

DGP1 wrote:
WTFI$THI$B$? wrote:Thats the thing, I already paid the VAT on it. VAT AND delivery. I wouldn't be on here otherwise.
But you didn't pay VAT on it otherwise the HMRC wouldn't charge you again.
Maybe I did not make myself clear, but I guess thats my fault. :crazy: They listed the price, but the delivery charge was not paid in full. I already paid the VAT on it and I paid far too much for delivery. The seller made a miscalculation. Am I making more sense to you now.

Now I have to pay more on delivery, but I'm not going to. I did not want the seller to refund me for the item alone minus the delivery charge. That is why I wanted to know if there was anyway of avoiding paying this nonsense. NONsence. :dcfo :ncfo :vcfo :thumbdown They can send it back for all I care, they're not having anymore of my money. :coolr
WTFI$THI$B$?
Posts: 6
Joined: 03 Jan 2013, 17:07
Gender: Male

Re: Item Held Hostage till I pay Customs Handling Fee :@

Post by WTFI$THI$B$? »

Sorry to have trouble you all. I going to have it out with the seller. Thanks for your replies. :coolr :coolr
avenger
Posts: 74
Joined: 14 Sep 2012, 19:11
Gender: Male

Re: Item Held Hostage till I pay Customs Handling Fee :@

Post by avenger »

WTFI$THI$B$? wrote:Thats the thing, I already paid the VAT on it. VAT AND delivery. I wouldn't be on here otherwise.
well you didnt pay VAT to the gov't in this country
otherwise how would you have duty from customs?
minx
EX ROYAL MAIL
Posts: 51
Joined: 10 Feb 2009, 12:35
Gender: Female

Re: Item Held Hostage till I pay Customs Handling Fee :@

Post by minx »

you need to call hmrevenue and customes and ask for a fee waive they will then decide whether to do that if they do they will issue you with a letter that you then send in to customer services for full refund of r mail charge , but you will hve to make payment if they refuse you. but yep if fee is not paid our excellent will rt to sender free of charge