ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

No P739

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
shorley_wall
Posts: 2
Joined: 07 Apr 2011, 12:46
Gender: Female

No P739

Post by shorley_wall »

I have a parcel to collect (checked on track and trace) but I don't have the something for you card to take to the delivery office. How much of a problem will this be? I know the tracking number and of course have ID but will I be able to collect without the card?
Top
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72618
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: No P739

Post by TrueBlueTerrier »

shorley_wall wrote:I have a parcel to collect (checked on track and trace) but I don't have the something for you card to take to the delivery office. How much of a problem will this be? I know the tracking number and of course have ID but will I be able to collect without the card?
Normally NO.

However, you should be able to rearrange delivery for a day when you'll be in (free) - or to another address covered by that Delivery Office (free) - or a Local collect at a PO (£1.50)

Although in all 3 cases yiou'll need to give time for the parcel to get back to the office - anything from 8 hours to 48 hours depending on local processes.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Top
shorley_wall
Posts: 2
Joined: 07 Apr 2011, 12:46
Gender: Female

Re: No P739

Post by shorley_wall »

I live in Uni halls of residence and over Easter there is no where to have my post delivered so redelivery seems improbable. This is likely why I have no P739 in the first place. I object to paying any more money when I have already paid postage.

Please explain why collection with suitable ID and no card is not allowed?

Also why is the phone number for my local delivery office not working?

Also I have already waited the 48 hours.
Top
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72618
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: No P739

Post by TrueBlueTerrier »

shorley_wall wrote:I live in Uni halls of residence and over Easter there is no where to have my post delivered so redelivery seems improbable. This is likely why I have no P739 in the first place. I object to paying any more money when I have already paid postage.
So would I - I am not defending it merley informing you that a charge is made for collection at a Post Office.
shorley_wall wrote:Please explain why collection with suitable ID and no card is not allowed?
Royal Mail rules.
shorley_wall wrote:Also why is the phone number for my local delivery office not working?
No idea - any idea why my local chinese is closed till 6pm.
shorley_wall wrote:Also I have already waited the 48 hours.
So you can rearrange delivery then.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Top
clashcityrocker
Posts: 16560
Joined: 22 Sep 2009, 13:50
Gender: Male
Location: strummerville

Re: No P739

Post by clashcityrocker »

You can collect packets from our DO without a 739 card. I wasn't aware it was against any rules.
They write it down in a big book but as long as you have the relevant ID you can have your packet.
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
Top
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72618
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: No P739

Post by TrueBlueTerrier »

clashcityrocker wrote:You can collect packets from our DO without a 739 card. I wasn't aware it was against any rules.
They write it down in a big book but as long as you have the relevant ID you can have your packet.
Very strict on it at Huddersfield - No Card - No Collection. If you check the back of the card it does state the card is needed along with ID. No much use for the Op though he does not have card.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Top
fishtank
Posts: 19732
Joined: 28 Sep 2007, 17:22
Gender: Male

Re: No P739

Post by fishtank »

Even when i redeliver they don't get the packet without the card. :neutral:
good times, bad times you know I've had my share
Top
clashcityrocker
Posts: 16560
Joined: 22 Sep 2009, 13:50
Gender: Male
Location: strummerville

Re: No P739

Post by clashcityrocker »

fishtank wrote:Even when i redeliver they don't get the packet without the card. :neutral:
And what if they can't find it?
You take the packet away again?
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
Top
fishtank
Posts: 19732
Joined: 28 Sep 2007, 17:22
Gender: Male

Re: No P739

Post by fishtank »

clashcityrocker wrote:
fishtank wrote:Even when i redeliver they don't get the packet without the card. :neutral:
And what if they can't find it?
You take the packet away again?
To be honest Clash,it's never came to that although i've had to wait while people look for it before.
I'll no doubt cross that bridge when i come to it.
What i have had though is people coming to the callers with a card looking for a packet,prompting a full scale search of the premises and subsequent investigation...only to find that they already had the packet but inexplicably still had a card.
good times, bad times you know I've had my share
Top
clashcityrocker
Posts: 16560
Joined: 22 Sep 2009, 13:50
Gender: Male
Location: strummerville

Re: No P739

Post by clashcityrocker »

fishtank wrote: What i have had though is people coming to the callers with a card looking for a packet,prompting a full scale search of the premises and subsequent investigation...only to find that they already had the packet but inexplicably still had a card.
Yes I understand that problem - normally a husband and wife who have stopped talking to each other.
That's why we had another big book where all the redeliveries were written down. (It sat on the shelf next to the book of jury citations that had been 739'd)
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
Top
User avatar
POSTMAN
SITE ADMINISTRATOR
Posts: 32734
Joined: 07 Aug 2006, 03:19
Gender: Male

Re: No P739

Post by POSTMAN »

Let's be honest here...................................who wants a chinese before 6?
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
Top
clashcityrocker
Posts: 16560
Joined: 22 Sep 2009, 13:50
Gender: Male
Location: strummerville

Re: No P739

Post by clashcityrocker »

That would surely depend on what, or who, you intended to have after 6?
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
Top
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72618
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: No P739

Post by TrueBlueTerrier »

:left: :left:

:left: :left:
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Top

Return to “CUSTOMERS”