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Special delivery help (ith ebay and strikes)

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Faaj
Posts: 18
Joined: 07 Aug 2007, 12:50
Location: Swansea, UK

Special delivery help (ith ebay and strikes)

Post by Faaj »

My seller posted a GPS by special delivery last friday (3rd). I didnt get it this saturday but i also didnt get it this
monday.

I found out that monday (6th) tues and wed and strike days (monday being stirking for international, tuesday striking for regional offices and wed strike for delivery offices). So uhm when will my item come cause some people say if its a "strike day" the next day guarantee isnt there. So when will i get the item? (I live in a city btw)

I hope to get some answer from you guys working here. The post is coming from lincolshire down to south wales. (Im getting the tracking number from the sller tonight).

Any reason why its taken soo long? (Even for special delivery). (I didnt receive it today (Tuesday))

Thanks loads.
Faaj
Posts: 18
Joined: 07 Aug 2007, 12:50
Location: Swansea, UK

Post by Faaj »

thx for replying, well ill check the tracking tonight when i get it, if i find it is already in my delivery office, then ill phone em up ;)

BTW: Doesnt the regular morning postie deliver it? or.... How would it come by the manager? In a large truck or...

P.S. Could i phone the delivery office and ask them if they have any mail for me (If i give them my address) even thoguh i dont have a tracking number?
Faaj
Posts: 18
Joined: 07 Aug 2007, 12:50
Location: Swansea, UK

Post by Faaj »

hehe oh well, im trying to phone my delivery office but no one is picking up. You think if i gave them my home address they could check if they is a parcel for me (Its quite big, but enough for special delivery) and tell me over the phone?
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72484
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Gender: Male
Location: On my couch

Post by TrueBlueTerrier »

When you get the tracking number use this page to track it on line:

http://www.royalmail.com/portal/rm/trac ... entication -

when it has been delivered you can get a POD after about 72hrs.
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Faaj
Posts: 18
Joined: 07 Aug 2007, 12:50
Location: Swansea, UK

Post by Faaj »

thanks for your honest replies guys, i was just wondering, my delivery office is on strike tomorrow. But as its a special delivery parcel, will i still get it tomorrow (wednesday)?
Stormproof
Posts: 6116
Joined: 07 Jul 2007, 21:03
Gender: Female

Post by Stormproof »

You can ring Track & Trace on 08459 272100 and quote your reference number, its an automated service and will tell you when the item was attempted to be delivered and where it is now. You can also ask to speak to an advisor on this service aswell.
So keep on moving, moving, moving your feet
Keep on shuf-shuf-shuffling to this ghost dance beat
Just keep on walking down never ending streets


Illegitimi non carborundum
Faaj
Posts: 18
Joined: 07 Aug 2007, 12:50
Location: Swansea, UK

Post by Faaj »

hmm i think this isnt just me, 5 people brought the same gps of the same seller on the day, and non of them have received it yet even when the seller put all the proper addresses etc... (+ posted it on friday).

P.S. I doubt the seller is a fraud, hes sold over 100 gps's and i've just phoned him about the delivery etc.
dogfood
Posts: 388
Joined: 02 Jun 2007, 19:16

Post by dogfood »

I would check the RM frank mark to see if it was posted on the day that the seller claims. I am often told by the person receiving packets " I should have got this yesterday / last week" I then check the post mark and more often than not the packet had only been dispatched the day before.
jafferpants
Posts: 727
Joined: 24 May 2007, 16:21
Location: OVER THE HILL

Post by jafferpants »

FAAJ MAYBE THE GPS ISN'T WORKING PROPERLY THATS WHY THE POSTMAN CAN'T FIND YOU!!!!
Faaj
Posts: 18
Joined: 07 Aug 2007, 12:50
Location: Swansea, UK

Post by Faaj »

lol ok forget its a gps, its just a large package, i would say it would be in a cardboard box as it wouldnt fit in a paper package. But it does weigh enogh and is the right dimensions so its coming special delivery next day with the RM.
Spedley
Posts: 1209
Joined: 16 Jul 2007, 17:32
Location: Warwickshire

Post by Spedley »

I'd say the seller has probably skimped on the costs and sent it 1st class recorded instead unless you are sure it is a special delivery.

Recorded deliveries sent in the uk usually start with a D and special deliveries with a Z
i.e. (DK123456789GB would be a recorded delivery as normal mail and ZM123456789GB would be a special next day delivery)

EDIT: that is from memory and is probably not a complete answer.
Faaj
Posts: 18
Joined: 07 Aug 2007, 12:50
Location: Swansea, UK

Post by Faaj »

hmm if it was 1st class recorded, when would it come then?
(Hopefully it was special delivery , as all the other similar items he sent were special delivery)
arsenalbob
EX ROYAL MAIL
Posts: 336
Joined: 17 Jun 2007, 15:34

Post by arsenalbob »

under normal circumstances 1st class recorded would arrive the next day. In the current situation it would probably be 2-3 days from posting.Beware when a seller says it was 'posted on friday', you can't always take this as gospel and is sometimes a fob off as i have experienced myself on ebay.
Big Daz
Posts: 5668
Joined: 17 Apr 2007, 20:27
Gender: Male

Post by Big Daz »

In theroy there will be a record of when the item was FIRST scanned which in turn indicates when the item was posted.

I have seen customers posting special deliveries at post offices AFTER the final collection.


In st neots the crown post office was franchised out into martins newsagents and the new set up is open untill 5.30 pm 6 days a week but final collection saturday is 12.30pm ish.
Spedley
Posts: 1209
Joined: 16 Jul 2007, 17:32
Location: Warwickshire

Post by Spedley »

I think we I should emphasise that although there are strikes, Special Deliveries should be mostly unaffected. I believe they take a seperate path to normal mail and as such they should avoid posties and the strikes.

Lots of people on here seem to object my opinions but I do think that Special Deliveries are an essential service to the public and we should allow them to be delivered as normal. I've lost hundreds through striking but when the general public are moving house etc they need a deivery service. It doesn't do our cause any good if a poor family of five is in a B&B for 3 days waiting for documents. (for example)