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URGENT HELP REQUIRED

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For help with tracking please see...HERE
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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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kez
Posts: 4
Joined: 14 Jun 2009, 20:26
Gender: Female

URGENT HELP REQUIRED

Post by kez »

I have sent something abroad worth 250 and have insured it for that amount, i am using special delivery.
I need to cancel this item arriving to the destination as i am about to be scammed by the person buying my item i've just found out he is a proven scammer.
What can i do as i posted it yesterday and time is quickly running out
andy2007
Posts: 3971
Joined: 14 Sep 2007, 10:16
Gender: Male
Location: Earth

Re: URGENT HELP REQUIRED

Post by andy2007 »

I don't know to be honest. I'll put a Link in the Post Office section, so that hopefully, one of our Collegues from there can help.
Don't knock Insanity
it's just another outlook on Reality!
piranha
EX ROYAL MAIL
Posts: 496
Joined: 01 Aug 2007, 09:30
Gender: Male

Re: URGENT HELP REQUIRED

Post by piranha »

I don't think there is anything you can do, it will be delivered now :roll:
Sorry to hear about your misfortune. I hate scammers :mad
Pat Ostman
Posts: 2797
Joined: 17 Sep 2008, 21:53
Gender: Male
Location: In the Line Managers office being screwed over.

Re: URGENT HELP REQUIRED

Post by Pat Ostman »

If its not been delivered then you have a chance. The SD tracking number will reveal if the scammer has it or not.
Run, rabbit run. Dig that hole, forget the sun.
And when at last the work is done. Don't sit down, it's time to dig another one
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: URGENT HELP REQUIRED

Post by Lounge Lizard »

kez wrote:I have sent something abroad worth 250 and have insured it for that amount, i am using special delivery.
I need to cancel this item arriving to the destination as i am about to be scammed by the person buying my item i've just found out he is a proven scammer.
What can i do as i posted it yesterday and time is quickly running out
Have you tried asking Royal Mail, by phoning 08457 740740 ( Mon to Fri, 8am to 6pm ) or using the 'Contact Us' section of the royalmail.com website ?
If that doesn't work or you don't get the answer you would like, you could try emailing the postal administration of the country to which it has been posted.
johnnyp
Posts: 5239
Joined: 27 Jan 2007, 16:00
Gender: Male
Location: SE ENGLAND

Re: URGENT HELP REQUIRED

Post by johnnyp »

kez wrote:I have sent something abroad worth 250 and have insured it for that amount, i am using special delivery.
I need to cancel this item arriving to the destination as i am about to be scammed by the person buying my item i've just found out he is a proven scammer.
What can i do as i posted it yesterday and time is quickly running out
Special Delivery is only used within the UK,so as long as you have put a return address on it you should get it back very soon.
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: URGENT HELP REQUIRED

Post by Lounge Lizard »

johnnyp wrote:
kez wrote:I have sent something abroad worth 250 and have insured it for that amount, i am using special delivery.
I need to cancel this item arriving to the destination as i am about to be scammed by the person buying my item i've just found out he is a proven scammer.
What can i do as i posted it yesterday and time is quickly running out
Special Delivery is only used within the UK,so as long as you have put a return address on it you should get it back very soon.
Kez said "I have sent something ABROAD ....." so it is probably Registered or whatever rather than Special Delivery.
johnnyp
Posts: 5239
Joined: 27 Jan 2007, 16:00
Gender: Male
Location: SE ENGLAND

Re: URGENT HELP REQUIRED

Post by johnnyp »

Lounge Lizard wrote:
johnnyp wrote:
kez wrote:I have sent something abroad worth 250 and have insured it for that amount, i am using special delivery.I need to cancel this item arriving to the destination as i am about to be scammed by the person buying my item i've just found out he is a proven scammer.
What can i do as i posted it yesterday and time is quickly running out
Special Delivery is only used within the UK,so as long as you have put a return address on it you should get it back very soon.
Kez said "I have sent something ABROAD ....." so it is probably Registered or whatever rather than Special Delivery.
Im a little confused here,as i said Special Delivery is only used within the UK,he said he sent it Special Delivery,i have re-delivered these backto customers in the past who have used this service on items going abroad only to have them sent back as this service is no good outside the UK.There is a service for insuring items going abroad but i dont know what it is :d'oh! Im thinking is that what they have used and got it mixed up with Special Delivery :hmmmm
johnnyp
Posts: 5239
Joined: 27 Jan 2007, 16:00
Gender: Male
Location: SE ENGLAND

Re: URGENT HELP REQUIRED

Post by johnnyp »

kez wrote:I have sent something abroad worth 250 and have insured it for that amount, i am using special delivery.
I need to cancel this item arriving to the destination as i am about to be scammed by the person buying my item i've just found out he is a proven scammer.
What can i do as i posted it yesterday and time is quickly running out
Did you use this

http://www.royalmail.com/portal/rm/jump ... aId=400034" onclick="window.open(this.href);return false;

Or this


http://www.royalmail.com/portal/rm/jump ... aId=400035" onclick="window.open(this.href);return false;
kez
Posts: 4
Joined: 14 Jun 2009, 20:26
Gender: Female

Re: URGENT HELP REQUIRED

Post by kez »

I used international signed for, i've checked where the item is and its already been passed overseas.
There's no returned address on the package because i didn't want someone in nigeria having my adress.. Turns out the e-mails from paypal were faked so i wont get the money and i have been scammed.
I've got my brother trying to contact royal mail explain the situation and the e-mails from paypal saying i have been scammed.
I've got the package insured for 250 is there anyway i can claim on it using the e-mails from paypal proving i've been scammed or does it only work for the mail not arriving?
kez
Posts: 4
Joined: 14 Jun 2009, 20:26
Gender: Female

Re: URGENT HELP REQUIRED

Post by kez »

I'm not sure they will be able to help me tbh i don't think there is anything i can do because the item is now out of the country.
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: URGENT HELP REQUIRED

Post by Lounge Lizard »

I've probably heard of more scams from Nigeria than every other country put together but sadly not everyone knows of Nigeria's notoriety for this. Best just to have nothing to do with that country unless it's with a relative or genuine friend you know there.
beanmuncha
Posts: 305
Joined: 21 Aug 2007, 23:11

Re: URGENT HELP REQUIRED

Post by beanmuncha »

Hi don't know if this will help, but you could contact them what have you to lose, they may send back the item, or catch the scammers.

CONTACT INFORMATION
Nigerian Postal Service
Nipost Corporate Headquarters,
Abubakar Musa Argungu House,
Plot 1279 Muhammadu Buhari Way,
PMB 12537, Garki 900001,
Abuja,
Nigeria.

Tel: 234-09-3149531, 3149532 Fax:234-09-3149533

Emai: info@nipost.gov.ng, pmg@nipost.gov.ng
kez
Posts: 4
Joined: 14 Jun 2009, 20:26
Gender: Female

Re: URGENT HELP REQUIRED

Post by kez »

Thanks its a long shot but i can give it a try. I was unaware of Nigeria scams but i am wise to it now i've learnt so much from this.
I hope they get caught