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Special Delivery 1pm Query

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DD1977
Posts: 8
Joined: 21 Feb 2022, 22:09
Gender: Male

Special Delivery 1pm Query

Post by DD1977 »

I have another parcel stuck In transit since yesterday. Left Romford for Glasgow at 8pm last night and should now be ready for delivery. Tracking code: NY238835994GB.

Since the start of this month 12/15 of my parcels sent using the special delivery service have been late. That’s a hit rate of 20% on time which is shambolic. I’ve been on here moaning and asking for answers before and I know it’s no one’s fault on here but it really is affecting me now. I just don’t understand how royal mails service can be so bad now it’s really unsustainable.
Nildesperandum
Posts: 32
Joined: 04 Jan 2022, 13:27
Gender: Female

Re: Special Delivery 1pm Query

Post by Nildesperandum »

That's very disappointing I've not used special delivery since about November last year but I've never had a problem, it's always been Spot on and very reliable.
Very sad to hear about this latest development :sad:
DD1977
Posts: 8
Joined: 21 Feb 2022, 22:09
Gender: Male

Re: Special Delivery 1pm Query

Post by DD1977 »

Yeah used to be a really reliable service. I had a lot of delays during the strikes in December which was understandable but there’s just no excuse for 20% of my parcels making it next day when I live in the city.
BenacreNick
Posts: 1174
Joined: 18 Jul 2022, 13:27
Gender: Male

Re: Special Delivery 1pm Query

Post by BenacreNick »

It might be at Edinburgh Airport / Mail Centre waiting to go to Glasgow, but its only a guess.

Or it's got through the system without being scanned and is out for delivery today (highly unlikely).



Tracking number:NY238835994GBService used:Royal Mail Special Delivery Guaranteed 1pm™

Tracking history

Monday 30 January 2023

20:34

Item Despatched to Glasgow MC

Romford MC

20:10

Item received at

Romford MC

16:10

Sender preparing item

15:58

Accepted at Post Office

Higham Hill Post Office [E17 5RG
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12119
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Special Delivery 1pm Query

Post by SpacePhoenix »

Probably caught up in this (from the RM Service Status Page):
Air
Last night, a runway closure at Stanstead airport meant flights to Belfast and Scotland could not go ahead as planned. Some mail was forwarded by our road network. As a result, some mail posted across the UK for delivery is the BT postcode area and parts of Scotland may arrive later than planned.
disagreeable
Posts: 5
Joined: 13 Nov 2021, 18:43
Gender: Male

Re: Special Delivery 1pm Query

Post by disagreeable »

DD1977 wrote:
31 Jan 2023, 12:55
I have another parcel stuck In transit since yesterday. Left Romford for Glasgow at 8pm last night and should now be ready for delivery. Tracking code: NY238835994GB.

Since the start of this month 12/15 of my parcels sent using the special delivery service have been late. That’s a hit rate of 20% on time which is shambolic. I’ve been on here moaning and asking for answers before and I know it’s no one’s fault on here but it really is affecting me now. I just don’t understand how royal mails service can be so bad now it’s really unsustainable.
I'm in the same boat, Special Delivery waiting to get to me from Swindon, I'm also in Glasgow but last update was received by mailcentre at 8pm last night... hopefully comes tomorrow.
DD1977
Posts: 8
Joined: 21 Feb 2022, 22:09
Gender: Male

Re: Special Delivery 1pm Query

Post by DD1977 »

SpacePhoenix wrote:
31 Jan 2023, 19:40
Probably caught up in this (from the RM Service Status Page):
Air
Last night, a runway closure at Stanstead airport meant flights to Belfast and Scotland could not go ahead as planned. Some mail was forwarded by our road network. As a result, some mail posted across the UK for delivery is the BT postcode area and parts of Scotland may arrive later than planned.
Never saw that when I read the service page this morning so I’ll give RM the benefit of the doubt for this one lol, cheers.
disagreeable
Posts: 5
Joined: 13 Nov 2021, 18:43
Gender: Male

Re: Special Delivery 1pm Query

Post by disagreeable »

SpacePhoenix wrote:
31 Jan 2023, 19:40
Probably caught up in this (from the RM Service Status Page):
Air
Last night, a runway closure at Stanstead airport meant flights to Belfast and Scotland could not go ahead as planned. Some mail was forwarded by our road network. As a result, some mail posted across the UK for delivery is the BT postcode area and parts of Scotland may arrive later than planned.
Do you think this could be the same reason I didn't get my Special Delivery delivered today (I'm also in Glasgow and package was from Swindon)
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12119
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Special Delivery 1pm Query

Post by SpacePhoenix »

disagreeable wrote:
31 Jan 2023, 22:23
SpacePhoenix wrote:
31 Jan 2023, 19:40
Probably caught up in this (from the RM Service Status Page):
Air
Last night, a runway closure at Stanstead airport meant flights to Belfast and Scotland could not go ahead as planned. Some mail was forwarded by our road network. As a result, some mail posted across the UK for delivery is the BT postcode area and parts of Scotland may arrive later than planned.
Do you think this could be the same reason I didn't get my Special Delivery delivered today (I'm also in Glasgow and package was from Swindon)
Very likely that yours would normally be routed via Sanstead
DD1977
Posts: 8
Joined: 21 Feb 2022, 22:09
Gender: Male

Re: Special Delivery 1pm Query

Post by DD1977 »

Parcel has reached Glasgow MC however should now say out for delivery by now. It’s still in transit. That part usually updates no later than 6.30 - 7.15 . Will update if received today.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12119
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Special Delivery 1pm Query

Post by SpacePhoenix »

DD1977 wrote:
01 Feb 2023, 08:03
Parcel has reached Glasgow MC however should now say out for delivery by now. It’s still in transit. That part usually updates no later than 6.30 - 7.15 . Will update if received today.
What time was the arrived at Glasgow MC scan? It might be that it arrived too late to catch the final run out to the delivery office. It looks like the runway at Stanstead was closed again last night
BenacreNick
Posts: 1174
Joined: 18 Jul 2022, 13:27
Gender: Male

Re: Special Delivery 1pm Query

Post by BenacreNick »

Swindon to Glasgow via Stansted Airport..... hmm not sure about that.

There must be a closer airport ?