ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Wrong postcode on sent parcel - any way of fixing?

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
Gardenia1
Posts: 1
Joined: 03 Nov 2020, 17:01
Gender: Female

Wrong postcode on sent parcel - any way of fixing?

Post by Gardenia1 »

Hi,
A relative has ordered something for me (international) and unfortunately put the wrong postcode on it (BT rather than BN). The parcel is bouncing around Northern Ireland at present (it has earlier been over to the US) Is there any way of getting messages attached to a shipment so that it might find its way? Or do I have to wait for it to get returned to sender? Other parts of the address are correct.

Seems waiting times at customer services are a bit mad at present, so it would good to know if there's any point holding for an hour to speak to someone there or if there's no way of addressing it.

Many thanks
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72628
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Wrong postcode on sent parcel - any way of fixing?

Post by TrueBlueTerrier »

Gardenia1 wrote:Hi,
A relative has ordered something for me (international) and unfortunately put the wrong postcode on it (BT rather than BN). The parcel is bouncing around Northern Ireland at present (it has earlier been over to the US) Is there any way of getting messages attached to a shipment so that it might find its way? Or do I have to wait for it to get returned to sender? Other parts of the address are correct.

Seems waiting times at customer services are a bit mad at present, so it would good to know if there's any point holding for an hour to speak to someone there or if there's no way of addressing it.

Many thanks
Its a long shot by try twitter @royalmailhelp

They'll ask you to DM them some details but don't post anything identifiable in the original tweet to them.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
darmcmahon
Posts: 9
Joined: 08 Nov 2020, 00:38
Gender: Male

Wrong postcode on sent parcel - any way of fixing?

Post by darmcmahon »

I've a similar problem. Any update on yours?