i got a red card which said i need o pay some custom fee's.
i have since lost that. can i still pick the item up with proof of identity. any suggestions on how i can get my item?
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can i pick up item without red card?
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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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cloud360
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Lounge Lizard
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Re: can i pick up item without red card?
Take the best proof of identity that you can, ideally a passport or something else with a photograph, and it's likely that you will be able to pay for and collect it.
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TrueBlueTerrier
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Re: can i pick up item without red card?
Not that it makes a difference but the Charges Due cards are normally Grey rather than Red so you may still have it as you were expecting it to be a different colour.cloud360 wrote:i got a red card which said i need o pay some custom fee's.
i have since lost that. can i still pick the item up with proof of identity. any suggestions on how i can get my item?
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not me
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Re: can i pick up item without red card?
Without a card you would/should need proof of ID & address