I expected a parcel from india it was posted 16th june 22 it arrived on 22nd june at Langley HMDC
and was presented to customs for assessment and i will be told more as it progresses i have heard nothing since. The tracking number is RU359406477IN Do i just keep waiting?
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Parcel at customs for 7 wks
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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
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TrueBlueTerrier
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Re: Parcel at customs for 7 wks
Unless there is a problem with the contents or import rules 7 weeks' delay is unusual.
Hopefully whatever was inside is not banned or restricted for import into the UK. If so it should be returned to India but no tracking will occur.
However, the sender needs to make a claim with IndiaPost who will/should liaise with Royal Mail and UK customs.
Hopefully whatever was inside is not banned or restricted for import into the UK. If so it should be returned to India but no tracking will occur.
However, the sender needs to make a claim with IndiaPost who will/should liaise with Royal Mail and UK customs.
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