Hi all,
I sent an old watch as a TradeIn Item via my local post office in Rushden. I posted the item on Saturday, 2 July and it has been nearly a week, yet the tracking information hasn't been updated. Do I assume the parcel is lost? No status updates on this item and it hasn't budged one bit on the Track and Trace Site. Here is the Tracking No: QY003984140GB
Does anyone have any idea of when this should arrive? I'm not sure if Tracked 48 should update regularly and therefore if this is an indication of a lost or delayed parcel? If the parcel is lost, what are my options?
Thanks to anyone who replies
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Re: Parcel stuck at Local Royal Mail Branch (Item was sent using Tracked 48 Service)
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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Rajevn
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Rajevn
- Posts: 3
- Joined: 12 Jan 2022, 10:43
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Re: Parcel stuck at Local Royal Mail Branch (Item was sent using Tracked 48 Service)
Update: Parcel has Pending Status.
We're holding this item at Enfield DO. We've received a request not to deliver mail to the property your item is addressed to today. We'll attempt delivery as per the instructions we've received, which is usually on the next working day.
I'm glad that the parcel status is updating, but does anyone know why it's status is now pending?
We're holding this item at Enfield DO. We've received a request not to deliver mail to the property your item is addressed to today. We'll attempt delivery as per the instructions we've received, which is usually on the next working day.
I'm glad that the parcel status is updating, but does anyone know why it's status is now pending?
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Lockardian
- MAIL CENTRES/PROCESSING
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Re: Parcel stuck at Local Royal Mail Branch (Item was sent using Tracked 48 Service)
I believe “pending” is the default status when an item is being held at a delivery office for any reason.