iPad 3 considered SUSPECTED DANGEROUSGOODS

[GeorgeNeo]

So my cousin in the UK kindly purchased an iPad mini 3 for me and sent it to me (Limassol, Cyprus) but for some reason, it is now stuck and has been for almost 2 weeks at the National return centre because it is for some reason considered SUSPECTED DANGEROUSGOODS as written when I track it. Why on earth is an iPad seen to be this. I sent a receipt of purchase to the royal mail. It's not every day you can throw away 250 quid.

This is pure madness.

[TrueBlueTerrier]

So my cousin in the UK kindly purchased an iPad mini 3 for me and sent it to me (Limassol, Cyprus) but for some reason, it is now stuck and has been for almost 2 weeks at the National return centre because it is for some reason considered SUSPECTED DANGEROUSGOODS as written when I track it. Why on earth is an iPad seen to be this. I sent a receipt of purchase to the royal mail. It's not every day you can throw away 250 quid.

This is pure madness.

Its the Lithium battery not the IPAD, they are causing numerous problems (the lithium batteries), with some items being banned, some only accepted within strict guidelines.

At least one aircrash has been linked to Lithium batteries (UPS Airlines Flight 6), and there is one theory that MH370 disappearance may have been caused by them

[GeorgeNeo]

I think the max allowed is 100Wh and the iPad is 24.3Wh.

[Snaggletooth]

I think the max allowed is 100Wh and the iPad is 24.3Wh.

That is only one of seven or eight rules that apply to sending lithium batteries in the international mail. The sender has probably broken one of the packaging rules, which are:

The item must be posted at a Post Office counter;
The battery(s) must be installed in the equipment and no spare batteries must be sent with the equipment;
The equipment must be sent in a "rigid container", which in practice means a cardboard or plastic box;
The full name and address of the sender must be displayed on the outside of the package.

From your posts, it looks like the sender has broken one or both of the last two rules.

[GeorgeNeo]

Hi Snaggletooth.

In all honesty, he took the ipad to his local post office, purchased the packaging from there, the teller saw clearly that it was an iPad, iPads don't have spare batteries. The batteries can't be removed, the iPad also can not be opened. No rules broken. This is why I am upset by this. Tablets, phones etc are sent by air all the time with out any issues. Last week I purchased a DJi phnatom 4 drone with 3 extra batteries, which are huge and it arrived with out any issues.

Maybe people take what they want and declare it lost etc.....you just don't know.

[Snaggletooth]

Tablets, phones etc are sent by air all the time with out any issues.

Not true. If you look through this site you will find quite a few examples of items being destroyed as dangerous goods. And this week there has been a sudden spike in people posting things on here or sending me PMs on this subject, making me think that Royal Mail has tightened up it's procedures recently.

Last week I purchased a DJi phnatom 4 drone with 3 extra batteries, which are huge and it arrived with out any issues.

Lots do (or at least did) get through, some private carriers who don't use planes are exempt and some postal services have derogations for internal mail (so if the drone was sent within Cyprus it may have been fine).

Maybe people take what they want and declare it lost etc.....you just don't know.

Now you are just throwing around accusations. If somebody wanted to steal it, why on earth would they update the status so that it was obvious who took it? If somebody wanted to steal it they would disappear it without creating an audit trail.

BTW in your first message you say suspected dangerous goods: that isn't the same as destroyed, some items are subsequently cleared by the Civil Aviation Authority and put back in the mail system (we have had examples on here). It's normal for things to take more than 2 weeks at the NRC, and if there has been a crack down, as I suspect, then it might be a while yet.

[GeorgeNeo]

Anyway, now my tracking number no longer works. Not sure what that means.

[Snaggletooth]

Anyway, now my tracking number no longer works. Not sure what that means.

Depends what you mean by that. If you mean that there has been no tracking points added for two weeks then that's because the NRC doesn't add tracking to the record, it's not a fault in itself.

[GeorgeNeo]

It says: Status: Sorry - we don't recognise that reference number.
Please check the reference number is correct.

[Snaggletooth]

That's probably a fault with the tracking system, the same fault occurred a week or two ago.

[GeorgeNeo]

Hope so matey.

[SamHanson]

I also had such a problem. I went to every possible place to solve this problem. I talked with representatives of the store, delivery service, customs and so on. As a result, my tablet was found.