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International tracked - Hasn't left my local MC

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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xlyophonebuggery
Posts: 3
Joined: 11 Jun 2022, 18:53
Gender: Male

International tracked - Hasn't left my local MC

Post by xlyophonebuggery »

Hey all,

I sent a letter to the US using international tracked, there's been no update since I initially posted it, which was nearly 3 weeks ago. The last update was that it was received at my local mail centre and then another update shortly after saying Item Despatched to Royal Mail site. What exactly does that mean? I've been told I need to give it until the 2nd of July which is insane for a 5-7 day delivery estimate.

Is it worth me popping down to the mail centre to ask what's up? I sent another letter as a test and that left the UK the next day.

My issue is, the first letter is the important one. When it comes to claiming compensation, I wasn't aware that there's 2 different versions. One is up to £50 and the other is £250. If I can prove the value of the contents, is there anything I can do to claim that back? Or am I limited to £50?

Thanks!
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12119
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: International tracked - Hasn't left my local MC

Post by SpacePhoenix »

What's the tracking number of the 1st letter?

Does the 1st letter have anything in it that could potentially causes issues with US customs?
xlyophonebuggery
Posts: 3
Joined: 11 Jun 2022, 18:53
Gender: Male

Re: International tracked - Hasn't left my local MC

Post by xlyophonebuggery »

A letter and some USD was the contents.
Tracking number is LP634708143GB
I used the exchange at the post office that I sent it from, paid with credit card.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12119
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: International tracked - Hasn't left my local MC

Post by SpacePhoenix »

xlyophonebuggery wrote:
11 Jun 2022, 20:03
A letter and some USD was the contents.
Tracking number is LP634708143GB
I used the exchange at the post office that I sent it from, paid with credit card.
That'll be the problem:

https://www.royalmail.com/sending/inter ... guides/usa
Cash can only be sent to the USA by International Tracked & Signed.
xlyophonebuggery
Posts: 3
Joined: 11 Jun 2022, 18:53
Gender: Male

Re: International tracked - Hasn't left my local MC

Post by xlyophonebuggery »

SpacePhoenix wrote:
11 Jun 2022, 20:09
xlyophonebuggery wrote:
11 Jun 2022, 20:03
A letter and some USD was the contents.
Tracking number is LP634708143GB
I used the exchange at the post office that I sent it from, paid with credit card.
That'll be the problem:

https://www.royalmail.com/sending/inter ... guides/usa
Cash can only be sent to the USA by International Tracked & Signed.
oh ok, in that situation will it be returned to me? Appreciate the info. At least I know for the future.