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Is my parcel at UK customs ?

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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tvasilev30
Posts: 1
Joined: 23 Feb 2022, 12:52
Gender: Male

Is my parcel at UK customs ?

Post by tvasilev30 »

Hello , I ordered a football shirt from mystery football , it says on my tracking message that on 8 of january item leaving the UK , it has not arrived yet and its 23 february . Im from Bulgaria , this is my tracking number RV503415439GB , i want to know where is my parcel , is it in Bulgaria customs or its in UK , will it arrive or not
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Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: Is my parcel at UK customs ?

Post by Snaggletooth »

We are not an official site, so we can't provide a definitive answer.

The tracking shows that the parcel was put on the plane to Bulgaria on the 8th January:
Tracking number:
RV503415439GB
Service used:
International Tracked and Signed

Destination:
Bulgaria
Handed to:
Delivery partner
Tracking history
Saturday 08 January 2022
05:28
Item Leaving the UK
LANGLEY HWDC
05:02
Item Received by Royal Mail
LANGLEY HWDC
Given the amount of time involved, you should make a claim from the seller.
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