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HELP!!! PORTUGUESE CUSTOMS?!

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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StaceyLouise1991
Posts: 11
Joined: 30 Mar 2021, 10:45
Gender: Female

HELP!!! PORTUGUESE CUSTOMS?!

Post by StaceyLouise1991 »

Hello everyone I’ve just had an update regarding my item being sent to Portugal, can anyone advise me on what this means and what I do now? “Awaiting for Declarative Procedures”

Tracking number is: LB349107371GB
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12119
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: HELP!!! PORTUGUESE CUSTOMS?!

Post by SpacePhoenix »

Looks like it's now with Portuguese customs. When using the 17Track site:
Destination - Sync Time: 2022-02-15 19:34:30 (GMT+00:00)
2022-02-15 10:57

Centro de Tratamento Lisboa, Awaiting for Declarative Procedures
2022-02-15 10:57

Centro de Tratamento Lisboa, Customer notification sent
2022-02-15 10:57

Centro de Tratamento Lisboa, International reception
2022-02-05 06:50

Langley, International dispatch
2022-02-04 15:31

QUEENSWAY, Acceptance by the Post Services

Origin - Sync Time: 2022-02-15 19:34:29 (GMT+00:00)
2022-02-15 10:57

LISBOA (PT INTERNATIONAL), Portugal, Item Received
2022-02-15 10:57

LISBOA CP DOUANE, Your item is currently with Customs in the destination country
2022-02-15 10:57

LISBOA CP DOUANE, Portugal, Your item is currently with Customs in the destination country
2022-02-05 06:50

LANGLEY HWDC, Item Leaving the UK
2022-02-05 05:44

LANGLEY HWDC, Item Received by Royal Mail
2022-02-04 21:37

Bristol MC, Item Despatched to Royal Mail site
2022-02-04 20:44

Bristol MC, Item received at
2022-02-04 15:53

Sender preparing item
2022-02-04 15:31

Queensway Post Office [BS22 6BT], Accepted at Post Office.
It seems like some countries are starting to scan items when they get handed over to customs. At one time it was just USPS (United States) that scanned items when they got handed over to customs
StaceyLouise1991
Posts: 11
Joined: 30 Mar 2021, 10:45
Gender: Female

Re: HELP!!! PORTUGUESE CUSTOMS?!

Post by StaceyLouise1991 »

Is there anything I need to do? As I’ve read online the recipient needs to send invoices of the items inside but they items are surprise gifts so I can’t provide those. Is this something I’ll need to do? Or will it continue on to the next step?
StaceyLouise1991
Posts: 11
Joined: 30 Mar 2021, 10:45
Gender: Female

Re: HELP!!! PORTUGUESE CUSTOMS?!

Post by StaceyLouise1991 »

Is there anything I need to do? As I’ve read online the recipient needs to send invoices of the items inside but they items are surprise gifts so I can’t provide those. Is this something I’ll need to do? Or will it continue on to the next step?
SpacePhoenix wrote:
15 Feb 2022, 19:37
Looks like it's now with Portuguese customs. When using the 17Track site:
Destination - Sync Time: 2022-02-15 19:34:30 (GMT+00:00)
2022-02-15 10:57

Centro de Tratamento Lisboa, Awaiting for Declarative Procedures
2022-02-15 10:57

Centro de Tratamento Lisboa, Customer notification sent
2022-02-15 10:57

Centro de Tratamento Lisboa, International reception
2022-02-05 06:50

Langley, International dispatch
2022-02-04 15:31

QUEENSWAY, Acceptance by the Post Services

Origin - Sync Time: 2022-02-15 19:34:29 (GMT+00:00)
2022-02-15 10:57

LISBOA (PT INTERNATIONAL), Portugal, Item Received
2022-02-15 10:57

LISBOA CP DOUANE, Your item is currently with Customs in the destination country
2022-02-15 10:57

LISBOA CP DOUANE, Portugal, Your item is currently with Customs in the destination country
2022-02-05 06:50

LANGLEY HWDC, Item Leaving the UK
2022-02-05 05:44

LANGLEY HWDC, Item Received by Royal Mail
2022-02-04 21:37

Bristol MC, Item Despatched to Royal Mail site
2022-02-04 20:44

Bristol MC, Item received at
2022-02-04 15:53

Sender preparing item
2022-02-04 15:31

Queensway Post Office [BS22 6BT], Accepted at Post Office.
It seems like some countries are starting to scan items when they get handed over to customs. At one time it was just USPS (United States) that scanned items when they got handed over to customs