LANGLEY HWDC - SINCE 19th June 2021 - CONGRATS!!

[indignant]

The tracking still showing the item in this place since 19th June 2021. I did not receive any card or notification. Also, I wrote twice to customer service and the same copy-paste text reply was received.

Now the order in Aliexpress is near to be closed and despite to I raised a dispute, they said that the are very sorry for the delay but if the item is in customs they basically have the hands washed.

Very good!! I have no item, I have no money, no refund.

Do you think this is normal? Pandemic, Brexit, a nice mobile borrowed, maybe lost.

Yes, now some genius will say there is an specific topic for this. and what the tracking is, well, that does not help at all since I can check the info too.

Also, customer service told my the same that I can see checking the tracking.

Very good RM, I am pretty sure you can even do it worst. What is the excuse in this case? Surprise me.

[TrueBlueTerrier]

Very good RM, I am pretty sure you can even do it worst. What is the excuse in this case? Surprise me.

We are not an official Royal Mail site so I am afraid your post won't get any official response.

For the Posties by the Posties with no recognition or support from Royal Mail or The CWU|May contain nuts

↓↓↓↓↓↓

[indignant]

I know this is not the official site for RM.

However, it is a window to say everyone the quality of service.

You can block, lock, etc.

I will post eventually in order everyone knows the situation.

[fb1969]

and you honestly think anyone cares.

Posties don't care because you are attempting to blame us in some way.

RM management don't actually care but would never admit it.

And it isn't an RM issue, it is an HMRC issue - but you don't seem the sort of person who lets facts get in the way of their argument.

So keep posting as much as admin will let you, but you are thoroughly wasting your time.

[TrueBlueTerrier]

I know this is not the official site for RM.

However, it is a window to say everyone the quality of service.

You can block, lock, etc.

I will post eventually in order everyone knows the situation.

Okay I locked the topic because
1. You didn't provide us with any information that could help us assist you. A tracking number may have helped.
2. The tone of your very first post was accusatory and as this is a site primarily for Posties I wanted to avoid you getting any comeback.

Guess that didn't work.

If you want us to provide insight or advice then change your approach, if you want help then be conciliatory and respectful. My first job on here is to protect posties, if that means banning you I will. Posties post on here voluntarily and in their own time, they should not be disparaged by anyone.

Play nice and we might help.