He is either accusing us of not working hard enough within our contracted hours or he is suggesting we stay out over our contracted hours when tired and exhausted either for free or for the absolutely terrible overtime rate that makes it not worth it. I dont know which is worse.
Simon if you are reading - doing an extra hour or two delivery while you have already been out delivering for 4 and half plus hours is not something that most people want to do unless they are HEAVILY incentivised to.
It is much tougher to do an hour of delivery after youve been out for hours already compared to the first hour out on delivery when you are fresh, yet we arent paid any more hourly rate to do the hour or two extra as overtime? Would YOU do that?
An hour trudging along knackered to make it a 5 and a half hour plus delivery for £8 after tax or something?
If you want people to stay out past their contracted hours doing delivery as overtime, make it double time.
If you are not prepared to pay us what its worth then dont complain when theres not a queue out the door to do it.