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What can you get for proof of postage when Royal Mail pickup via booking collection from home?

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Aspwlf
Posts: 13
Joined: 10 Apr 2021, 23:15
Gender: Male

What can you get for proof of postage when Royal Mail pickup via booking collection from home?

Post by Aspwlf »

Can you get proof of postage from booking a collection from home?

Planning to send something worth £500 special delivery and arrange a pickup.
Last pickup was all good and delivered ( tracked 48 )
But they did not give me proof of postage receipt like the post office does.

So I’m wondering are they actually able to or they forgot? Or maybe I have to ask?

The thing is, I’m using an app to sell something where you require to upload proof of postage
tabact
Posts: 338
Joined: 21 Sep 2011, 15:31
Gender: Male

Re: What can you get for proof of postage when Royal Mail pickup via booking collection from home?

Post by tabact »

According to the Royal Mail website you have to drop off specials to get the proof of posting.
https://personal.help.royalmail.com/app ... posting%3F
Please note

Royal Mail Special Delivery Guaranteed items must be dropped off in a Post Office branch or Royal Mail Customer Service Point.
yellowbelly
Posts: 3696
Joined: 23 Jun 2015, 15:51
Gender: Male

Re: What can you get for proof of postage when Royal Mail pickup via booking collection from home?

Post by yellowbelly »

Aspwlf wrote:
12 Aug 2021, 15:03
Can you get proof of postage from booking a collection from home?

Planning to send something worth £500 special delivery and arrange a pickup.
Last pickup was all good and delivered ( tracked 48 )
But they did not give me proof of postage receipt like the post office does.

So I’m wondering are they actually able to or they forgot? Or maybe I have to ask?

The thing is, I’m using an app to sell something where you require to upload proof of postage
For non Special Delivery items as far as I recollect the collection scan when the postie
picked the item up from you is the proof of posting, so you should keep the text or email than you
received soon after the postie scanned the item. You'd have to dig deep into the T&C's somewhere.

Not sure about Special Deliveries proof of posting if the collection scan is also counted.
I've picked up several SD's from customers but no-one has mentioned the proof of posting
for them yet.