Hello all,
I have posted an item to Ipswich from northern Ireland, I sent this via recorded delivery. I have been checking this item all week and seems to be stuck on pending, it saya that it that it would be delivered in 1 to 3 working days, I am now on the 4th working day and my item is still stuck on pending in item retention.
Can anyone understand why this is happening the businesses I sent it to should be open.
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Item stuck at pending for nearly a week
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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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Doc23562
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Snaggletooth
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Re: Item stuck at pending for nearly a week
There isn't much to go on here. Can you either post the tracking output or tracking number into the thread, please?
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Doc23562
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Re: Item stuck at pending for nearly a week
Yes the tracking number is BN484664250GB
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TrueBlueTerrier
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Re: Item stuck at pending for nearly a week
Ok looks like there is an issue at the local DO - checking https://parcelsapp.com/en/tracking/BN484664250GB
Are you in contact with the receiver as from that it looks as though they have put in some sort of request, OR that there is a delivery exception there for some reason?
if not try a real RM site on Twitter (they have more access to information than we do ) @royalmailhelp
Are you in contact with the receiver as from that it looks as though they have put in some sort of request, OR that there is a delivery exception there for some reason?
if not try a real RM site on Twitter (they have more access to information than we do ) @royalmailhelp
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