So, I’m in the US sending a package to my friend in the UK.
I didn’t get any updates for a long while from mid April then suddenly at the beginning of May it started updating again and uh, it got to Chicago then went to London and is now back in Chicago??
At first it said in Heathrow airport but then updated again the following day that Heathrow disappeared and instead said it departed London and arrived in Chicago and is now departing Chicago, again.
This is what I got so far -
May 15, 2021, 10:52 am
Departed USPS Regional Facility
CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER
Your item departed our USPS facility in CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER on May 15, 2021 at 10:52 am. The item is currently in transit to the destination.
May 15, 2021, 10:52 am
Arrived at Regional Facility
CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER
May 6, 2021, 7:48 am
Departed
LONDON, UNITED KINGDOM
May 5, 2021, 6:33 pm
Departed
CHICAGO, UNITED STATES
May 5, 2021, 11:47 am
Arrived
CHICAGO, UNITED STATES
May 4, 2021, 8:04 pm
Processed Through Regional Facility
CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER
May 4, 2021
In Transit to Next Facility
May 3, 2021, 3:10 pm
Arrived at USPS Regional Facility
CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER
May 3, 2021, 3:10 pm
Arrived at Regional Facility
CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER
April 15, 2021, 11:26 pm
Departed USPS Regional Facility
CORPUS CHRISTI TX DISTRIBUTION CENTER
ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE
ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!
US to UK - USPS
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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NickRMCustomer
- Posts: 69
- Joined: 18 May 2021, 16:09
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Re: US to UK - USPS
Hi,
I know what it's like waiting for an overseas parcel when the tracking is confusing. Others will probably know more about this than me, but I'd be optimistic that your parcel isn't lost, as it was scanned again on May 15, by USPS.
I will try and explain what I think has happened, based on my own previous experiences. When USPS ships to the UK (Heathrow), they scan the item when it is coded to be loaded on to the plane. There do not scan every parcel on arrival in the UK, that is an automatic track that the flight carrying the parcel arrived in Heathrow.
What I think happened here, is your parcel was coded to depart Chicago on May 5, and the flight arrived in London on May 6; but I don't think your parcel was on it. Luckily, it's been picked up on a scan on May 15, and should be on the way to its destination.
It seems unlikely it would have arrived in the UK and been sent back to Chicago (though it is possible), but I would have expected to see an explanation in the tracking history.
The Parcel will probably be delivered by Royal Mail in the UK, so you can check the tracking there.
I think RM only consider the parcel as being in the UK when it has passed through Customs, so there could be a lag between any USPS arrival times and RM showing it moving through the system ...
You can always ask USPS to carry out a search - they are usually pretty good. It's been scanned, so if there's any problem with it (address issue for example), you can try and get it resolved early etc.
My take, it's been delayed, but I think it's gonna get there. Let me know how the tracking updates, as I'm having similar issues - I'm waiting on a parcel from the US.
I know what it's like waiting for an overseas parcel when the tracking is confusing. Others will probably know more about this than me, but I'd be optimistic that your parcel isn't lost, as it was scanned again on May 15, by USPS.
I will try and explain what I think has happened, based on my own previous experiences. When USPS ships to the UK (Heathrow), they scan the item when it is coded to be loaded on to the plane. There do not scan every parcel on arrival in the UK, that is an automatic track that the flight carrying the parcel arrived in Heathrow.
What I think happened here, is your parcel was coded to depart Chicago on May 5, and the flight arrived in London on May 6; but I don't think your parcel was on it. Luckily, it's been picked up on a scan on May 15, and should be on the way to its destination.
It seems unlikely it would have arrived in the UK and been sent back to Chicago (though it is possible), but I would have expected to see an explanation in the tracking history.
The Parcel will probably be delivered by Royal Mail in the UK, so you can check the tracking there.
I think RM only consider the parcel as being in the UK when it has passed through Customs, so there could be a lag between any USPS arrival times and RM showing it moving through the system ...
You can always ask USPS to carry out a search - they are usually pretty good. It's been scanned, so if there's any problem with it (address issue for example), you can try and get it resolved early etc.
My take, it's been delayed, but I think it's gonna get there. Let me know how the tracking updates, as I'm having similar issues - I'm waiting on a parcel from the US.
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gaffzilla
- Posts: 10
- Joined: 18 May 2021, 11:59
- Gender: Male
Re: US to UK - USPS
So, I posted this elsewhere, do I need to contact anyone or just continue to wait? It’s been in the U.K. 6 weeks now: Greetings! My parcel is coming from the USA tracking number LZ994454400US. USPS tracking says: "Your item departed a transfer airport in HEATHROW, LONDON, UNITED KINGDOM on April 15, 2021 at 7:55 am. The item is currently in transit to the destination." Royal Mail tracking says: " Tracking no. LZ994454400US This item is now leaving the originating country. More information will be available when it arrives in the UK."
So RM is expecting it, it landed at Heathrow on 15/4/2021 at 7:55am and left the care of USPS, was handed over to... someone... RM?, presumably RM didn't scan it and it's been at Langley for nearly 5 weeks now? I don't want to rock the boat but this seems an unreasonable length of time. Is there anyone here can advise me even if it's just to say that this delay is normal? Thanks in advance
So RM is expecting it, it landed at Heathrow on 15/4/2021 at 7:55am and left the care of USPS, was handed over to... someone... RM?, presumably RM didn't scan it and it's been at Langley for nearly 5 weeks now? I don't want to rock the boat but this seems an unreasonable length of time. Is there anyone here can advise me even if it's just to say that this delay is normal? Thanks in advance
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TrueBlueTerrier
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Re: US to UK - USPS
check the replies in the previous thread you posted in. Apparently, USPS scans appear a little confused at the moment.
Also, USPS scan their items then pass them to customs, RM then has to wait till customs release them. That's where if it's in the UK it may be stuck.
Also, USPS scan their items then pass them to customs, RM then has to wait till customs release them. That's where if it's in the UK it may be stuck.
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heymaribella
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Re: US to UK - USPS
I’m now in the same situation - package was shipped 06/11/24 and has not updated since 06/14/24. Did your package ever arrive?gaffzilla wrote: ↑26 May 2021, 08:11So, I posted this elsewhere, do I need to contact anyone or just continue to wait? It’s been in the U.K. 6 weeks now: Greetings! My parcel is coming from the USA tracking number LZ994454400US. USPS tracking says: "Your item departed a transfer airport in HEATHROW, LONDON, UNITED KINGDOM on April 15, 2021 at 7:55 am. The item is currently in transit to the destination." Royal Mail tracking says: " Tracking no. LZ994454400US This item is now leaving the originating country. More information will be available when it arrives in the UK."
So RM is expecting it, it landed at Heathrow on 15/4/2021 at 7:55am and left the care of USPS, was handed over to... someone... RM?, presumably RM didn't scan it and it's been at Langley for nearly 5 weeks now? I don't want to rock the boat but this seems an unreasonable length of time. Is there anyone here can advise me even if it's just to say that this delay is normal? Thanks in advance