Hello
I was sent a package by a company and it was sent signed for.
I returned the items to the company for a refund in the same packaging which still had the existing orange signed for sticker on it. When I posted it back; I asked for second class signed for, only I've got home and typed in the tracking number on the receipt and it's my old signed for label still!
Will it reach its destination with the old signed for label on it?! Note, a new second class label was put on, it's just the orange signed for label that's old and used.
Many thanks
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Signed for issue!
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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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TrueBlueTerrier
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Re: Signed for issue!
you would have been better taking off the old label as it was defunct. However, it shouldn't stop it from being delivered just that the correct one may not be scanned.
If you have both numbers then track both, if you only have the old one keep tracking that as it may be that both get scanned as they progress through the system.
If you have both numbers then track both, if you only have the old one keep tracking that as it may be that both get scanned as they progress through the system.
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Rosetaylor
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Re: Signed for issue!
Thank you! They didn't put on a new orange signed for label at all - just the postage stamp :(