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Royal Mail offering collect your parcel for Free!

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
Shedend
Posts: 49
Joined: 04 Apr 2011, 07:52
Gender: Male

Re: Royal Mail offering collect your parcel for Free!

Post by Shedend »

worktotime wrote: ↑
29 Mar 2021, 18:31
its beyond me and desperate and did the CW WHO agree to this shite as well :crazy: ,
Why wouldn't they agree to it.
goneaway
Posts: 314
Joined: 20 Oct 2016, 19:50
Gender: Male

Re: Royal Mail offering collect your parcel for Free!

Post by goneaway »

centenaryman wrote: ↑
29 Mar 2021, 20:05
weve already got several regular customers using this now in our gaff.....ok not loads but quite a bit

the 1 house i keep collecting from are picking the cheapest postage....says on the label upto 100grams.....im collecting shoebox size of them...

Shouldn't you be refusing to collect their items, if they are underpaying? I got to one house a few weeks back, and the PDA said I had a Small Parcel (upto 2kg) to collect. When I turned up, they had left so something in their Safe Place, half the size of back of the Combo van and would have needed a two man lift! There is an option on the PDA for incorrect service or something like that. They were out, do I left them a polite note that they had only paid for a Small Parcel to be posted.
worktotime
Posts: 2866
Joined: 14 May 2010, 20:47
Gender: Male

Re: Royal Mail offering collect your parcel for Free!

Post by worktotime »

Shedend wrote: ↑
30 Mar 2021, 10:17
worktotime wrote: ↑
29 Mar 2021, 18:31
its beyond me and desperate and did the CW WHO agree to this shite as well :crazy: ,
Why wouldn't they agree to it.
maybe because its free ? and can the company afford to give a 2 month free service when they have no money :left: , and this will just increase workload in deliverys on top of all the shite on the way for the local elections in May, :thumbup
cpsteve
Posts: 699
Joined: 20 Apr 2016, 15:46
Gender: Male

Re: Royal Mail offering collect your parcel for Free!

Post by cpsteve »

worktotime wrote: ↑
30 Mar 2021, 15:37
Shedend wrote: ↑
30 Mar 2021, 10:17
worktotime wrote: ↑
29 Mar 2021, 18:31
its beyond me and desperate and did the CW WHO agree to this shite as well :crazy: ,
Why wouldn't they agree to it.
maybe because its free ? and can the company afford to give a 2 month free service when they have no money :left: , and this will just increase workload in deliverys on top of all the shite on the way for the local elections in May, :thumbup
Its good practice to give a new service free of charge for a short time id rather pay the money then wait in line at the post office for ages, id have a charge for the collection not per item. More work can only be good for job security you cant have the CWU complaining about gaining/protecting jobs.
sorefeet17
Posts: 299
Joined: 11 May 2015, 17:10
Gender: Male

Re: Royal Mail offering collect your parcel for Free!

Post by sorefeet17 »

Its free but they still pay for postage, but I guess RM are not losing a cut to the Post Office and the bods at the top are not worried about our workload as long as there's more money coming in.
I have only had 3 or 4 since introduction so its not been any increase in work really, it could potentially be awkward on loops if I'm fully loaded.
sorefeet17
Posts: 299
Joined: 11 May 2015, 17:10
Gender: Male

Re: Royal Mail offering collect your parcel for Free!

Post by sorefeet17 »

goneaway wrote: ↑
30 Mar 2021, 10:58
centenaryman wrote: ↑
29 Mar 2021, 20:05
weve already got several regular customers using this now in our gaff.....ok not loads but quite a bit

the 1 house i keep collecting from are picking the cheapest postage....says on the label upto 100grams.....im collecting shoebox size of them...

Shouldn't you be refusing to collect their items, if they are underpaying? I got to one house a few weeks back, and the PDA said I had a Small Parcel (upto 2kg) to collect. When I turned up, they had left so something in their Safe Place, half the size of back of the Combo van and would have needed a two man lift! There is an option on the PDA for incorrect service or something like that. They were out, do I left them a polite note that they had only paid for a Small Parcel to be posted.
Sounds like these customers might of found a loophole in this service, I wonder who's responsible for checking correct postage? and if RM are letting these through without charges because of the type of service they want to promote.
Dexydog
Posts: 887
Joined: 14 Jan 2017, 13:54
Gender: Male

Re: Royal Mail offering collect your parcel for Free!

Post by Dexydog »

You'll always get someone trying to push the envelope.
I'll get me coat...
sorefeet17
Posts: 299
Joined: 11 May 2015, 17:10
Gender: Male

Re: Royal Mail offering collect your parcel for Free!

Post by sorefeet17 »

Dexydog wrote: ↑
30 Mar 2021, 16:53
You'll always get someone trying to push the envelope.
I'll get me coat...
We all push the envelope here mate
rambo1
EX ROYAL MAIL
Posts: 3266
Joined: 12 Jun 2013, 20:00
Gender: Male

Re: Royal Mail offering collect your parcel for Free!

Post by rambo1 »

cpsteve wrote: ↑
30 Mar 2021, 16:18
worktotime wrote: ↑
30 Mar 2021, 15:37
Shedend wrote: ↑
30 Mar 2021, 10:17
worktotime wrote: ↑
29 Mar 2021, 18:31
its beyond me and desperate and did the CW WHO agree to this shite as well :crazy: ,
Why wouldn't they agree to it.
maybe because its free ? and can the company afford to give a 2 month free service when they have no money :left: , and this will just increase workload in deliverys on top of all the shite on the way for the local elections in May, :thumbup
Its good practice to give a new service free of charge for a short time id rather pay the money then wait in line at the post office for ages, id have a charge for the collection not per item. More work can only be good for job security you cant have the CWU complaining about gaining/protecting jobs.
Yeah but it's not a new service, it's a service they've been charging for for 6 months with virtually no uptake. So they think if they make it free (a loss leader, as it will cost the business money in overtime) people will flock to this service then continue when they start charging again? I very much doubt it.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12195
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Royal Mail offering collect your parcel for Free!

Post by SpacePhoenix »

sorefeet17 wrote: ↑
30 Mar 2021, 16:48
goneaway wrote: ↑
30 Mar 2021, 10:58
centenaryman wrote: ↑
29 Mar 2021, 20:05
weve already got several regular customers using this now in our gaff.....ok not loads but quite a bit

the 1 house i keep collecting from are picking the cheapest postage....says on the label upto 100grams.....im collecting shoebox size of them...

Shouldn't you be refusing to collect their items, if they are underpaying? I got to one house a few weeks back, and the PDA said I had a Small Parcel (upto 2kg) to collect. When I turned up, they had left so something in their Safe Place, half the size of back of the Combo van and would have needed a two man lift! There is an option on the PDA for incorrect service or something like that. They were out, do I left them a polite note that they had only paid for a Small Parcel to be posted.
Sounds like these customers might of found a loophole in this service, I wonder who's responsible for checking correct postage? and if RM are letting these through without charges because of the type of service they want to promote.
I've been told that RP aren't bothered about the weight of items, and what weight band or weight is printed on the label (and what is paid for it)
cpsteve
Posts: 699
Joined: 20 Apr 2016, 15:46
Gender: Male

Re: Royal Mail offering collect your parcel for Free!

Post by cpsteve »

rambo1 wrote: ↑
30 Mar 2021, 19:02
cpsteve wrote: ↑
30 Mar 2021, 16:18
worktotime wrote: ↑
30 Mar 2021, 15:37
Shedend wrote: ↑
30 Mar 2021, 10:17
worktotime wrote: ↑
29 Mar 2021, 18:31
its beyond me and desperate and did the CW WHO agree to this shite as well :crazy: ,
Why wouldn't they agree to it.
maybe because its free ? and can the company afford to give a 2 month free service when they have no money :left: , and this will just increase workload in deliverys on top of all the shite on the way for the local elections in May, :thumbup
Its good practice to give a new service free of charge for a short time id rather pay the money then wait in line at the post office for ages, id have a charge for the collection not per item. More work can only be good for job security you cant have the CWU complaining about gaining/protecting jobs.
Yeah but it's not a new service, it's a service they've been charging for for 6 months with virtually no uptake. So they think if they make it free (a loss leader, as it will cost the business money in overtime) people will flock to this service then continue when they start charging again? I very much doubt it.
I have about ten that use it now with it being free i can see that number going up to 20 or more, if the charge was per collection rather then per packet i think it would be a massive success.
Shedend
Posts: 49
Joined: 04 Apr 2011, 07:52
Gender: Male

Re: Royal Mail offering collect your parcel for Free!

Post by Shedend »

cpsteve wrote: ↑
30 Mar 2021, 16:18
worktotime wrote: ↑
30 Mar 2021, 15:37
Shedend wrote: ↑
30 Mar 2021, 10:17
worktotime wrote: ↑
29 Mar 2021, 18:31
its beyond me and desperate and did the CW WHO agree to this shite as well :crazy: ,
Why wouldn't they agree to it.
maybe because its free ? and can the company afford to give a 2 month free service when they have no money :left: , and this will just increase workload in deliverys on top of all the shite on the way for the local elections in May, :thumbup
Its good practice to give a new service free of charge for a short time id rather pay the money then wait in line at the post office for ages, id have a charge for the collection not per item. More work can only be good for job security you cant have the CWU complaining about gaining/protecting jobs.
So you think it is a good idea for the CWU to refuse new work.
theotherone
Posts: 430
Joined: 04 Jun 2020, 21:58
Gender: Male

Re: Royal Mail offering collect your parcel for Free!

Post by theotherone »

I've seen some figures which shows how slow it has been.
Since RM introduced the service a 6 months ago we have collected 1 million parcels.
In comparison Hermes collected 10 million just in December alone.
Grumpyoldmailman
Posts: 810
Joined: 24 Nov 2019, 22:29
Gender: Male

Re: Royal Mail offering collect your parcel for Free!

Post by Grumpyoldmailman »

SpacePhoenix wrote: ↑
30 Mar 2021, 19:18
I've been told that RP aren't bothered about the weight of items, and what weight band or weight is printed on the label (and what is paid for it)
I have heard similar when I have shown managers sample parcels. Have had a load of heavy glass mirrors come through in the last few weeks, they weight 1g apparently. Have a look at Crew Clothing parcels as well, their stuff never weighs more than 30/40 gram and they must be a big contract.