ADVICE NEEDED PLEASE!

[Business15]

Hi there,

I have a CCTV camera in a retail box that i need to send via Royal Mail.

Can you tell me which would be the most secure way to send this. I have heard some services require the postman to store the item in a locker for delivery the next day?

Is this Signed for or only Special Delivery before 1pm or both?

Thank you kindly.

[POSTMAN]

Next day special delivery by 4pm (cause of Covid) is our Holy Grail of services.

99.99ish% success rate

[Business15]

Next day special delivery by 4pm (cause of Covid) is our Holy Grail of services.

99.99ish% success rate

Is 1st Class Signed for stored in a seperate locker for safety? Thank you.

[POSTMAN]

Next day special delivery by 4pm (cause of Covid) is our Holy Grail of services.

99.99ish% success rate

Is 1st Class Signed for stored in a seperate locker for safety? Thank you.

No, it goes with normal mail. And only gets scanned again when delivered/returned to the office if no one was in.

Only Registered mail is treated separately.
Registered go in their own mail bags and into a secure area in the Delivery Office, from a secure area from the Mail Centre.

Rule of thumb for a postie, treat them like your own wallet or a Gold bar.

[Business15]

Next day special delivery by 4pm (cause of Covid) is our Holy Grail of services.

99.99ish% success rate

Is 1st Class Signed for stored in a seperate locker for safety? Thank you.

No, it goes with normal mail. And only gets scanned again when delivered/returned to the office if no one was in.

Only Registered mail is treated separately.
Registered go in their own mail bags and into a secure area in the Delivery Office, from a secure area from the Mail Centre.

Rule of thumb for a postie, treat them like your own wallet or a Gold bar.

Thank you, i will send it with this.

I have never sent it via Business Click and drop before, what should i mark on the label? Does it go in with 1st Class/24 bag? Or a seperate bag and tag?

[POSTMAN]

Next day special delivery by 4pm (cause of Covid) is our Holy Grail of services.

99.99ish% success rate

Is 1st Class Signed for stored in a seperate locker for safety? Thank you.

No, it goes with normal mail. And only gets scanned again when delivered/returned to the office if no one was in.

Only Registered mail is treated separately.
Registered go in their own mail bags and into a secure area in the Delivery Office, from a secure area from the Mail Centre.

Rule of thumb for a postie, treat them like your own wallet or a Gold bar.

Thank you, i will send it with this.

I have never sent it via Business Click and drop before, what should i mark on the label? Does it go in with 1st Class/24 bag? Or a seperate bag and tag?

Not 100% sure how the 'business' click and drop works, but registered mail would normally only go through the Post Office at a Post Office branch.
I will try to get some more help on this for you.
Fingers crossed other may pop in and help.

[Business15]

Next day special delivery by 4pm (cause of Covid) is our Holy Grail of services.

99.99ish% success rate

Is 1st Class Signed for stored in a seperate locker for safety? Thank you.

No, it goes with normal mail. And only gets scanned again when delivered/returned to the office if no one was in.

Only Registered mail is treated separately.
Registered go in their own mail bags and into a secure area in the Delivery Office, from a secure area from the Mail Centre.

Rule of thumb for a postie, treat them like your own wallet or a Gold bar.

Thank you, i will send it with this.

I have never sent it via Business Click and drop before, what should i mark on the label? Does it go in with 1st Class/24 bag? Or a seperate bag and tag?

Not 100% sure how the 'business' click and drop works, but registered mail would normally only go through the Post Office at a Post Office branch.
I will try to get some more help on this for you.
Fingers crossed other may pop in and help.

Normally i use a PPI Label on the Grey Mailsack for RM 1st Class or 24 - Does the Special Delivery label/parcel go inside this bag or a seperate grey mailsack?

Thank you.

[nutcracker]

The YouTube video explains how to label and dispatch the actual parcel, while the second page on the pdf deals with bags and how to label

https://www.royalmail.com/business/syst ... -02-20.pdf

https://m.youtube.com/watch?v=QwUq2awMrug

Grey bags are fine.

[Business15]

Hi thank you for your reply.

I do not have a dispatch book, i think that is outdated from 2015?

I usually print all my own labels from Click and Drop.

So do i just print the label then put it inside a Grey mailbag with no ppi label? Then print the manifest?

Thanks again!

[nutcracker]

Sorry I’m far from an expert and I think the lack of information on the Royal Mail website is because the the company want to push businesses to use its Tracked 24 product.

....what I took from the guides is that you should address and label your parcel appropriately, which should include a special delivery barcode (this can either be a sticker or one you’ve printed out with your order).

Then you place the item in a grey bag separate to other types of mail. If a driver collects from you seal the bag, if you take your mail to a post office leave the bag open so they can scan your special delivery barcode.

I guess your point of contact (either the collection driver or post office clerk) can advise whether they need any other documentation, so keep it to hand?

I can say say that when a grey bag reaches me in a secure locker I’m only interested in the special delivery barcode and address on the item, not any paperwork.

Ps Mondays and Tuesdays are RM/post office busiest days and I would avoid posting on those days

[Business15]

Thank you for all your advice.

[Celgar]

Apparently it is possible to send Special Delivery items via the Consumer Collect service where the customer prints out their own postage label. I don't know whether that service is of use to you.