Helllpppp!
I have stupidly thrown away the postal receipt for an item mailed second class signed for.
The recipient is now telling me he never received it and I don’t know what to do.
Can anyone offer some advice on how I can proceed?
I have the date and time of postage, proof of payment on my bank account and the address to where it was going.
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Lost reference/tracking number - help!
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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lynnemorris99
- Posts: 2
- Joined: 16 Mar 2021, 11:34
- Gender: Female
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Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
Re: Lost reference/tracking number - help!
None of the info you mentioned is any help. Two things to try:
If you looked at the tracking on a website, check your browser history.
eBay has a facility to record the tracking number of the item you sold, did you do that?
If you looked at the tracking on a website, check your browser history.
eBay has a facility to record the tracking number of the item you sold, did you do that?
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lynnemorris99
- Posts: 2
- Joined: 16 Mar 2021, 11:34
- Gender: Female
Re: Lost reference/tracking number - help!
I did none of that! I’m feeling really stupid and incredibly frustrated. It’s a hard lesson to learn.
Hopefully it will turn up, it’s only been five days.
Hopefully it will turn up, it’s only been five days.