ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Special Delivery

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
Flossmac
Posts: 1
Joined: 09 Mar 2021, 10:15
Gender: Female

Special Delivery

Post by Flossmac »

Hi

I sent an important document via special delivery guaranteed next day. I checked the next day and it had been delivered and signed for. The government dept are now saying they haven't received this document. I've lost the original special delivery tracking number (as document was delivered and received I must have thrown it away) is there anyway I can get this tracking number again ?

Thanks in advance
pacifiq
Posts: 21
Joined: 08 Feb 2021, 17:21
Gender: Male

Re: Special Delivery

Post by pacifiq »

Your browser history should have the URL address which contains the tracking number.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72628
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: Special Delivery

Post by TrueBlueTerrier »

Flossmac wrote:
09 Mar 2021, 10:20
Hi

I sent an important document via special delivery guaranteed next day. I checked the next day and it had been delivered and signed for. The government dept are now saying they haven't received this document. I've lost the original special delivery tracking number (as document was delivered and received I must have thrown it away) is there anyway I can get this tracking number again ?

Thanks in advance
I wouldn't be too concerned, the larger departments always seem to have a gap from accepting the delivery, to actually updating their database. This is probably what you are caught in.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.