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RM have stopped delivering post

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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PleasedButSticky
Posts: 51
Joined: 04 Feb 2014, 11:25
Gender: Male

RM have stopped delivering post

Post by PleasedButSticky »

We haven't had a delivery of post in my part L17 for 13 days +(effecting 18 addresses in 2 lots of flats on the same walk, to my knowledge - my sister lives in one block), family in other areas of the same postcode are getting post. postie said they're not delivering mail because of parcel volumes, we've only had tracked stuff... 3 cards ordered 10 days ago have not arrived. I took to collecting but having a peek in the sorting area, and being an ex postie, looks to me like post is no longer being sorted. Worrying when people, including some neighbors, are waiting on vaccine letters, healthcare appointments etc.

Not sure what to do, we've been getting 1 to 2 deliveries a week for several months now but this total stoppage of service is getting seriously problematic, tried Twitter, calling, visiting... No help has been forthcoming, only a template response from RM.

Thanks
clashcityrocker
Posts: 16576
Joined: 22 Sep 2009, 13:50
Gender: Male
Location: strummerville

Re: RM have stopped delivering post

Post by clashcityrocker »

In those areas that are temporarily affected by very high levels of absence, customers can expect deliveries at least every other day. It will only be in extreme cases when this may not be possible

Is there possibly a problem with access?
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12118
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: RM have stopped delivering post

Post by SpacePhoenix »

clashcityrocker wrote:
15 Feb 2021, 16:59
In those areas that are temporarily affected by very high levels of absence, customers can expect deliveries at least every other day. It will only be in extreme cases when this may not be possible

Is there possibly a problem with access?
With the mention of it being blocks of flats, it could be that the current postie is arriving at the flats after the trades button has turned off for the day
PleasedButSticky
Posts: 51
Joined: 04 Feb 2014, 11:25
Gender: Male

Re: RM have stopped delivering post

Post by PleasedButSticky »

No access issues as we have 1 large mail slot on the front of both buildings, there both old mansions concreted too flats. Also postie and the phg both said they're not delivering our mail. Cheers