Does this sound normal for a RM parcel delay?

[livrodxx]

Hi everyone,

I ordered an item 2 weeks ago and it was dispatched Sunday 31st Jan first-class small parcel so I obviously received no tracking information. I have still not received the item (I live in the North East of England) I have tried contacting RM through Twitter and also the retailer but neither are replying to me.

[Snaggletooth]

No it doesn't sound normal.

If it hasn't arrived in the time you contracted with them, you should claim from the retailer. If that doesn't work, get a chargeback via your credit card.

No point pursuing Royal Mail over it, you have neither a contract with them nor anything they can use to investigate the issue.

[livrodxx]

No it doesn't sound normal.

If it hasn't arrived in the time you contracted with them, you should claim from the retailer. If that doesn't work, get a chargeback via your credit card.

No point pursuing Royal Mail over it, you have neither a contract with them nor anything they can use to investigate the issue.

Thanks. I asked someone in my street today and she told me her deliveries have not arrived either and she hasn't seen a postman in the street for over a week, so I'm hoping it is just delayed and not actually lost

[TrueBlueTerrier]

No it doesn't sound normal.

If it hasn't arrived in the time you contracted with them, you should claim from the retailer. If that doesn't work, get a chargeback via your credit card.

No point pursuing Royal Mail over it, you have neither a contract with them nor anything they can use to investigate the issue.

Thanks. I asked someone in my street today and she told me her deliveries have not arrived either and she hasn't seen a postman in the street for over a week, so I'm hoping it is just delayed and not actually lost

In that case, there could be local delays. Might be worth asking down at the local delivery office, or politely asking a passing postie if you see one.

[livrodxx]

No it doesn't sound normal.

If it hasn't arrived in the time you contracted with them, you should claim from the retailer. If that doesn't work, get a chargeback via your credit card.

No point pursuing Royal Mail over it, you have neither a contract with them nor anything they can use to investigate the issue.

Thanks. I asked someone in my street today and she told me her deliveries have not arrived either and she hasn't seen a postman in the street for over a week, so I'm hoping it is just delayed and not actually lost

In that case, there could be local delays. Might be worth asking down at the local delivery office, or politely asking a passing postie if you see one.

so my first round of post came today for the first time in over a week - it was just the letter round and one small letterbox sized box parcel, holding out hope my bigger items will come whenever a delivery round is due

[livrodxx]

update for anyone interested-
still not arrived and also another package that was dispatched to me RM 1st class three days after has still not arrived so i am holding out hope as surely both cannot have went missing?