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Is my parcel lost???????

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For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Ajfas123
Posts: 6
Joined: 28 Dec 2020, 02:39
Gender: Female

Is my parcel lost???????

Post by Ajfas123 »

I'm waiting for my parcel since 27th nov . The last updaye is on 28th Nov is : Item Leaving the UK. Your item is now leaving the UK. More information will be available when it arrives in the destination country, LANGLEY HWDC.

No update after this . Its 1 month I'm waiting for this. Its my impt docs being sent . I contacted our customs and postal service here in uae , they said they didn't receive the item.

Where is it actually???????
I really want it urgently. Pls reply .
The parcel is sent from UK to UAE .
Ref No: RN465157502GB

Pls reply
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12118
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Is my parcel lost???????

Post by SpacePhoenix »

Did the sender put a PO Box address in the item? AFAIK Emirates Post only deliver to PO Box addresses
Ajfas123
Posts: 6
Joined: 28 Dec 2020, 02:39
Gender: Female

Re: Is my parcel lost???????

Post by Ajfas123 »

No ,we gave office address.
What to do now?
Ajfas123
Posts: 6
Joined: 28 Dec 2020, 02:39
Gender: Female

Re: Is my parcel lost???????

Post by Ajfas123 »

I checked again po box address .
Its already 1 mnth can I know why it is not delivered yet?
Where is it now ?
Already left GB?
Ajfas123
Posts: 6
Joined: 28 Dec 2020, 02:39
Gender: Female

Re: Is my parcel lost???????

Post by Ajfas123 »

Pls someone reply . I really want my parcel urgently.
simmo11
Posts: 180
Joined: 23 Nov 2011, 22:13
Gender: Male

Re: Is my parcel lost???????

Post by simmo11 »

At this juncture the only solution you would be offered is for the sender to submit a claim via Royal Mail. https://personal.help.royalmail.com/app ... ims-centre

The parcel may of course turn up down the line (if it did you'd need to withdraw any claim that had already been made) but you'd just have to be patient at this point.
Ajfas123
Posts: 6
Joined: 28 Dec 2020, 02:39
Gender: Female

Re: Is my parcel lost???????

Post by Ajfas123 »

Will I be losing my valuable docs???
simmo11
Posts: 180
Joined: 23 Nov 2011, 22:13
Gender: Male

Re: Is my parcel lost???????

Post by simmo11 »

it's a possibility, as it is always sending something via the mail.
Ajfas123
Posts: 6
Joined: 28 Dec 2020, 02:39
Gender: Female

Re: Is my parcel lost???????

Post by Ajfas123 »

But we cannot claim now it is said we have to wait 25 working days since the expected day of delivery.

Its my travel.docs and I urgently hav to travel.
Is it stuck with langley hwdc?
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: Is my parcel lost???????

Post by Snaggletooth »

I would suggest that it is stuck in customs in the UAE, despite what they told you. The tracking says that it was put on the plane on 28/11. It isn’t unusual to have large customs backlogs at the moment, and other posters on here have reported similar problems with the UAE, for example:

viewtopic.php?t=98771