I used the new Parcel Collect service on Monday for a parcel using the Special Delivery Guaranteed by 1pm service. The post lady who collected it seemed really unfamiliar with the process but checked with her manager on the phone about what she was supposed to do with it. The parcel was handed over and scanned and hasn’t been scanned since? I’m really confused as to why/how this has happened. Surely this would/should have been taken to the distribution office and put with the rest of the Special Delivery parcels there? The distribution office for this will be Hythe, Southampton and the parcel was destined for Northern Ireland.
Anyone else had problems like these or aware of issues at this DO?
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Special Delivery Parcel Collect: No Further Scans?
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For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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acorn92
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- Joined: 16 Dec 2020, 07:56
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