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tracking says item was delivered but it was not

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For help with tracking please see...HERE
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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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clashcityrocker
Posts: 16574
Joined: 22 Sep 2009, 13:50
Gender: Male
Location: strummerville

Re: tracking says item was delivered but it was not

Post by clashcityrocker »

The item says delivered.
It doesn't state where.
When the item is scanned it gives a GPS location. Someone needs to check the GPS location.
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
MaddyBee
Posts: 9
Joined: 08 Dec 2020, 14:10
Gender: Female

Re: tracking says item was delivered but it was not

Post by MaddyBee »

I have not been able to get that information, I was under the impression only the sender/seller would be able to see those as they initiated the sending with Royal mail. The deivery just said delivered and then 2 days later it says refused-return to sender and only the Delivery Office is mentioned there.But I got an investigation opened, so hopefully they can shed some light on what happened.
themap
Posts: 8
Joined: 26 May 2013, 09:42
Gender: Male

Re: tracking says item was delivered but it was not

Post by themap »

what might have happened is parcel delivered to wrong address, the person at that address realises it's not for them and hands it back to the postman 2 days later when it is scanned as refused