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question regarding to usps parcel from US

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stevenzhang
Posts: 5
Joined: 01 Dec 2020, 17:00
Gender: Male

question regarding to usps parcel from US

Post by stevenzhang »

I have a parcel sent from US to UK. The latest USPS update is

November 26, 2020, 7:23 am
Departed
LONDON, UNITED KINGDOM
Your item departed a transfer airport in HEATHROW, LONDON, UNITED KINGDOM on November 26, 2020 at 7:23 am. The item is currently in transit to the destination.


which is about a week ago...

But on the royalmail side, the latest update was on 22nd Nov saying my Parcel left US.

I have read some posts here that, if we get the status 'Your item departed a transfer airport in HEATHROW....' it is a very bad sign indicating the parcel may have got lost?? I have seen people stating in the post that they have waited for 90 days etc.

Is there anyone here who has got this type of status and receive the parcel in the end? Is there anything I can do to find out where is my parcel?

Please advise!!

Thank you so much in advance.
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: question regarding to usps parcel from US

Post by Snaggletooth »

stevenzhang wrote:
01 Dec 2020, 18:04
I have read some posts here that, if we get the status 'Your item departed a transfer airport in HEATHROW....' it is a very bad sign indicating the parcel may have got lost??
No, it means that it has entered customs.
stevenzhang wrote:
01 Dec 2020, 18:04
I have seen people stating in the post that they have waited for 90 days etc.
Possibly, but that isn't the same as it being lost.
stevenzhang
Posts: 5
Joined: 01 Dec 2020, 17:00
Gender: Male

Re: question regarding to usps parcel from US

Post by stevenzhang »

It has been a week since the last tracking update to my parcel, saying that 'Your item departed a transfer airport in HEATHROW, LONDON, UNITED KINGDOM on November 26, 2020 at 7:23 am. The item is currently in transit to the destination.'....

Have not got any news about it and I am quite worried. If you know a number which I can find more about my parcel, that would be very grateful.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12118
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: question regarding to usps parcel from US

Post by SpacePhoenix »

stevenzhang wrote:
03 Dec 2020, 19:19
It has been a week since the last tracking update to my parcel, saying that 'Your item departed a transfer airport in HEATHROW, LONDON, UNITED KINGDOM on November 26, 2020 at 7:23 am. The item is currently in transit to the destination.'....

Have not got any news about it and I am quite worried. If you know a number which I can find more about my parcel, that would be very grateful.
As far as we know, Customs choose random batches of mail for extra checks, your parcel might be in one of them batches.
legolu
Posts: 4
Joined: 03 Dec 2020, 14:37
Gender: Female

Re: question regarding to usps parcel from US

Post by legolu »

I've also been awaiting a parcel (from China, not USA), that arrived in the UK on the 25th. Last tracking was on the 26th and said "In Transit-Sorry your item went to Inward RDC in error so we re-routed it immediately. More information will be available as it travels through our network." Nothing since.
stevenzhang
Posts: 5
Joined: 01 Dec 2020, 17:00
Gender: Male

Re: question regarding to usps parcel from US

Post by stevenzhang »

Just an update, it is nearly 2 weeks, the status of my parcel is still:

November 26, 2020, 7:23 am
Departed
LONDON, UNITED KINGDOM
Your item departed a transfer airport in HEATHROW, LONDON, UNITED KINGDOM on November 26, 2020 at 7:23 am. The item is currently in transit to the destination.

No more update since then... I am quite worried... Anyone on the same boat?
stevenzhang
Posts: 5
Joined: 01 Dec 2020, 17:00
Gender: Male

Re: question regarding to usps parcel from US

Post by stevenzhang »

My parcel just got a new update, but it is:

Arrival at Transit Office From Exchange. Your item arrived at the processing facility in NEW ZEALAND on December 10, 2020 at 6:41 am.

This is supposed to be a parcel to sent to UK.... It was at Heathrow for the past two weeks and now it is in new Zealand???

Anyone could help please??!