ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

How long should delivery from UK to Canada take?

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
C2019
Posts: 84
Joined: 06 Oct 2019, 23:25
Gender: Male

How long should delivery from UK to Canada take?

Post by C2019 »

I posted a valuable item on the 10th November, paid extra for full insurance and it was sent International tracked. I’ve sent items to Canada before but this was before Coronavirus and it took around 7 days. This was also a tracked item but there was no tracking once it got to Canada for some reason
When I type the tracking number in it leads me to Canada Post which then says the following message “
“International item has left originating country and is en route to Canada
Last updated: Nov. 11”
I’ve had some people tell me mixed messages that the item is probably in Canada but won’t update on the tracking until it’s delivered, it’s still on the way to Canada ( longest flight of all time ?) or it could be in customs for months.
It is an important item and not something you can just replace. I was wondering what the time frame should be considering the time of year and current circumstances. What could be going on? Any help appreciated !
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: How long should delivery from UK to Canada take?

Post by Snaggletooth »

It would be useful to know what the last tracking point is on the Royal Mail website. This should be more specific than the one you posted above.
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: How long should delivery from UK to Canada take?

Post by Snaggletooth »

Also, note the message on RM's International Bulletin page:
All mail being sent from the UK to Canada is facing severe delays because of the on-going impact of COVID-19 and record volumes of traffic being received in Canada. We are processing the mail as normal in the UK, but delays are taking place once the mail reaches the Canadian border. As a result, we are unable to advise on likely delivery times.