Hi Guys
I ordered an item from abroad last month, a few days ago, I received a white royal mail envelope with the packaging it would've been in with nothing inside. It came with no letter or anything, can I assume the contents have been seized? If so, why wasn't a letter provided to state this?
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Package Query
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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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SpacePhoenix
- MAIL CENTRES/PROCESSING
- Posts: 12118
- Joined: 12 Nov 2008, 17:03
- Gender: Male
Re: Package Query
Any return address on the envelope?
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dingle 2020
- Posts: 3
- Joined: 22 Nov 2020, 19:37
- Gender: Male
Re: Package Query
No return address on the white envelope, there's a white address label on the back but it hasn't been filled in. The envelope which contained the packaging has a royal mail logo in the top left hand corner, if that helps!
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Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
Re: Package Query
Alternatively, the packaging broke and the contents got separated. But it should state this either way.
Have you any reason to suspect that the contents were seized? What was it?
Have you any reason to suspect that the contents were seized? What was it?
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dingle 2020
- Posts: 3
- Joined: 22 Nov 2020, 19:37
- Gender: Male
Re: Package Query
Interesting, that would make more sense. Some t shirts.
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Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
Re: Package Query
T-shirts shouldn't cause any problems.