Don't understand international tracking notices

[JanusB]

Hi there,
I sent a parcel to Denmark last week with some home made advent calendars, but I am not sure I fully understand the tracking messages. It looks like it was ready to be exported, but has now arrived in the UK? That's not where its going, its going to Denmark :)
12/11/2020 19:51 International Hub Arrived in the UK
7/11/2020 0:44 International Hub Prepared for export
7/11/2020 0:15 International Hub Sorted for export
6/11/2020 17:16 Glasgow Depot On route to hub
6/11/2020 16:02 Glasgow Depot Collected

What does that message from the 12th of November mean?

I've tried calling the support line, but the robot won't understand my reference number, and without it, I can't get through.

Thanks in advance for the help!

[Snaggletooth]

Who is the carrier? Doesn’t look like Royal Mail from the tracking.

[JanusB]

Its Parcelforce - figured that was essentially the same? :)

[TrueBlueTerrier]

It may be getting checked out some paper products are on the restricted list for Denmark. https://www.royalmail.com/sending/inter ... es/denmark" onclick="window.open(this.href);return false;

For wood and articles of wood from the following trees, a plant health certificate (phytosanitary certificate) is required: Coniferous trees, plane tree and sweet chestnut originating in countries outside the European Union or, for some species, outside Europe; oak and sugar maple originating in North America; poplar originating in America. Further information is available from the Plant Directorate.

Pulp of wood or of other fibrous cellulose material; waste and scrap of paper or paperboard; paper and paperboard and articles thereof

Also Denmark is on the banned list for travel into the UK https://www.bbc.com/news/uk-54851042" onclick="window.open(this.href);return false; so it may be that the number of flights to Denmark has been reduced and they have had to offload some batches of mail.