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easthowedude
Posts: 1
Joined: 17 Oct 2020, 06:24
Gender: Male

Stop a special delivery

Post by easthowedude »

Hi

I have sent a parcel special delivery yesterday something in which I sold on eBay the previous evening. The buyer however has engaged in fraudulent activity and I was advised by eBay not send item after I already had sent it.

Tracking number is JS781601894GB and this shows that it is currently in PETERBOROUGH MC

Is there anyway I can stop the delivery and have it returned to me the sender? I have also reported this with the police at action fraud.

Any help much appreciated or a phone number for Peterborough mc?

Regards Dan
TrueBlueTerrier
FORUM ADMINISTRATOR
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Location: On my couch

Stop a special delivery

Post by TrueBlueTerrier »

Sorry we are not an official Royal Mail site so we can only advice. For a contact number you need ti call customer services or contact them via twitter @royalmailhelp
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Sir Henry
Posts: 1316
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Gender: Male

Stop a special delivery

Post by Sir Henry »

securityhelpdesk@royalmail.com

They're our internal investigations branch but might be able to help you.

https://www.royalmailchat.co.uk/communi ... t=Internal" onclick="window.open(this.href);return false;
"A third of the world's farmland is now useless due to soil degradation, yet we still keep producing mouths to feed. And what's you answer to that? Energy saving lightbulbs?"
gimba
Posts: 191
Joined: 08 Aug 2018, 21:12
Gender: Male

Stop a special delivery

Post by gimba »

Nope, nothing can be done
And only will in certain situations .. suspicious bomb package for example
Sir Henry
Posts: 1316
Joined: 24 Oct 2014, 00:33
Gender: Male

Stop a special delivery

Post by Sir Henry »

did you click the link? Shows that something CAN be done.
"A third of the world's farmland is now useless due to soil degradation, yet we still keep producing mouths to feed. And what's you answer to that? Energy saving lightbulbs?"
jagger
Posts: 176
Joined: 23 Sep 2008, 13:24
Gender: Male

Stop a special delivery

Post by jagger »

gimba wrote:Nope, nothing can be done
And only will in certain situations .. suspicious bomb package for example
This is wrong. We have stopped parcels in the past if contacted by customer service or the police.
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tomtallis
EX ROYAL MAIL
Posts: 268
Joined: 28 Oct 2020, 09:18
Gender: Male

Re: Stop a special delivery

Post by tomtallis »

Sir Henry wrote:
17 Oct 2020, 15:04
securityhelpdesk@royalmail.com

They're our internal investigations branch but might be able to help you.