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Parcel in transit for 20 days after leaving the u.k is it lost?

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Kasperciwi
Posts: 2
Joined: 25 Sep 2020, 13:52
Gender: Male

Parcel in transit for 20 days after leaving the u.k is it lost?

Post by Kasperciwi »

I bought a bunch of lego toys and the seller send the parcel like 22 days ago. Since september 5th it says "in transit item leavin the uk" and no updates since then so i must belive that my parcel is lost right?

this is my tracking number: RZ202365622GB

greetings from southamerica
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Parcel in transit for 20 days after leaving the u.k is it lost?

Post by Snaggletooth »

It is probably stuck in customs.

It would be helpful to state the destination country. Also, were there any batteries inside?
Kasperciwi
Posts: 2
Joined: 25 Sep 2020, 13:52
Gender: Male

Parcel in transit for 20 days after leaving the u.k is it lost?

Post by Kasperciwi »

Snaggletooth wrote:It is probably stuck in customs.

It would be helpful to state the destination country. Also, were there any batteries inside?

Im sorry i forgot lol Im from Chile, Southamerica. And no, just lego toys :(
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Parcel in transit for 20 days after leaving the u.k is it lost?

Post by Snaggletooth »

Delays expected to Chile, according to Royal Mail's website:
Chile has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Coreos de Chile need to comply and is also likely to have a reduced workforce available, and not be able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.
Source: https://personal.help.royalmail.com/app ... t-bulletin" onclick="window.open(this.href);return false;